WAREHOUSE LEAD

American Signature, Inc.; Louisville (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in furniture retail seeks a Warehouse Lead to assist in operations. This role involves training team members, managing inventory, and ensuring safety standards. Ideal candidates will have leadership experience and a passion for service.

Qualifications

• Ability to lead and motivate teams.
• Prior experience leading teams of up to 10 associates preferred.
• Flexibility to accommodate business needs, including evenings and weekends.

Responsibilities

• Train and support team members through hands-on teaching and coaching.
• Ensure accuracy of physical and digital inventory locations.
• Achieve operational excellence by maintaining a clean, organized facility.

Skills

Leadership

Communication

Problem-Solving

Team Motivation

Education

High School Diploma or GED

Job description

Description

Warehouse Lead

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark on their personal style journey — an adventure. To support this, we are committed to providing an easy and enjoyable furniture shopping experience. The Warehouse Lead is a key leader assisting the Warehouse Operations Manager in achieving this goal. The Warehouse Lead is responsible for people development, expense management, and driving the operational aspects of the business. This role has broad responsibilities and reports directly to the Delivery Center Warehouse Operations Manager.

Some of the functions the Warehouse Lead will perform :

• Train and support team members through hands-on teaching and coaching, aligned with our company values.
• Execute and support daily prepping and truck staging of merchandise for home delivery.
• Ensure truck prepping lanes are accurate and ready for loading.
• Maintain accuracy of physical and digital inventory locations.
• Ensure proper execution of Standard Operating Procedures related to inventory processes.
• Oversee the process of prepping and loading trucks.
• Communicate line damages to the Office Operations Supervisor for customer relay and proper documentation.
• Manage and train team members on a consistent wrapping process for all stock.
• Drive damage prevention by analyzing damage data and coaching team members on root causes.
• Ensure safety requirements (such as proper belts and safety glasses) are in place daily with the team.
• Achieve operational excellence by maintaining a clean, organized facility according to company standards.

Embody our values: Serve Others and Own It. You will :

• Be a team member who Serves Others, finding joy in helping others succeed, prioritizing team goals, and demonstrating empathy, selflessness, and good listening skills.
• Be someone who Owns It, taking responsibility for shared success, proactively identifying and solving problems.

The ideal candidate will have, among other skills and abilities :

• High school diploma or GED, or equivalent experience.
• Ability to lead and motivate teams.
• Prior experience leading teams of up to 10 associates is preferred.
• Ability to assess talent and coach effectively.
• Effective delegation, follow-up, and communication skills across all levels.
• Knowledge of furniture delivery standards is preferred.
• Flexibility to accommodate business needs, including evenings and weekends.
• A track record of serving others and prioritizing team goals.
• An owner’s mindset, taking ownership over responsibilities and empowering others.
• Passion for the business, curiosity, and innovation — embodying an Adventure guide.
• A proactive approach to problem-solving.
• Adaptability to changing market forces and priorities.
• A desire for continuous improvement.

If selected for an interview, a formal job description will be provided, and your interviewer can answer any questions about your role within our organization.