Warehouse Lead

All Surfaces; Indianapolis (IN); On-site; USD 30,000 - 33,000; Full time

Job summary

All Surfaces in Indianapolis, IN is seeking a Warehouse Associate Lead to coordinate daily operations, guide the warehouse team, and maintain inventory accuracy. The role emphasizes leadership on the floor, safety, quality, and timely order fulfillment.

Responsibilities include order fulfillment, packing/shipping, receiving, inventory controls, training new hires, and acting as a on-floor operations lead when supervisors are unavailable. Must have 3–5 years in warehouse settings and a HS diploma.

Qualifications

• 3-5 years of warehouse, fulfillment, or similar environment.
• Advanced knowledge of warehouse operations.
• Experience using WMS/ERP.
• Some leadership experience and leading teams or work groups.

Responsibilities

• Coordinate daily workflow and labor assignments as needed.
• Lead cycle counts and inventory audits as needed.
• Provide directions and support to the warehouse team.
• Train new hires on processes and safety expectations.
• Oversee order fulfillment, packing, and shipping activities.
• Ensure OSHA safety and housekeeping standards on the floor.

Skills

Leadership

Inventory management

WMS/ERP

Forklift operation

Education

High School Diploma or Equivalent Degree

Tools

WMS/ERP

Forklift

Job description

Together, We are More. All Surfaces is one of the nation’s leading distributors for flooring and sundries. We are a house of brands, comprised of Walcro, Cartwright Distributing, Tri-State Flooring, Blakely Products, All Tile – CCS, and Abraham Linc. With 45+ locations spread across 23 states. Our commitment to our Core Values—People First, Do Right, Go Beyond, Always Improve, & Let’s Go!—drives our success in partnership with our customers and suppliers.

About All Surfaces

Together, We are More.

All Surfaces is one of the nation’s leading distributors for flooring and sundries. We are a house of brands, comprised of Walcro, Cartwright Distributing, Tri-State Flooring, Blakely Products, All Tile – CCS, and Abraham Linc. With 45+ locations spread across 23 states. Our commitment to our Core Values—People First, Do Right, Go Beyond, Always Improve, & Let’s Go!—drives our success in partnership with our customers and suppliers.

Position Overview

The Warehouse Associate Lead serves as a senior-level individual responsible for coordinating daily operations, supporting team performance, ensuring inventory accuracy, and serving as a subject-matter expert in warehouse processes. This position provides leadership and direction to the warehouse team while maintaining productivity, quality, and safety standards. The role does not have direct disciplinary authority but functions as the operational lead on the floor.

Branch: All Tile - CCS in Indianapolis, IN

Work Schedule: Monday-Friday 6:00am-2:00pm

Pay: $22-$24/hr depending on experience

Essential Functions

Order Fulfillment

• Pick products according to customer orders by using an RF scanner.
• Verify product quantities and descriptions.

Packing and Shipping

• Safely pack products by properly shrink-wrapping, strapping, and banding pallets for storage and transport.
• Load and unload products onto customer vehicles.
• Stage completed orders for outbound transportation and support with loading products onto vehicles to ensure timely delivery.
• Assist with waste management by baling scraps and staging finished bales for pickup, as required by the branch.

Receiving

• Unload incoming shipments.
• Verify received quantities against packing slips.
• Inspect products for visible damage.
• Place inventory into designated storage locations.

Customer Service

• Assist with basic order entry in the showroom.
• Professionally answer phone calls from customers regarding their orders.
• Greet and assist walk-in customers and answer product inquiries.

Inventory Control

• Initiate and lead the cycle counts and inventory audits as needed.
• Investigate and resolve inventory discrepancies.
• Process any inventory adjustments in the WMS/ERP.

Operational Leadership Support

• Coordinate daily workflow and labor assignments as needed.
• Provide directions and support to the warehouse team.
• Monitor work progress and adjust priorities as needed.
• Serve as a primary point of contact when supervisors are unavailable.

Training

• Support new hires with training and onboarding.
• Coach associates on productivity, quality, and safety expectations.

Safety & Housekeeping

• Safely operate forklifts, reach trucks, order pickers, pallet jacks, or other material-handling equipment.
• Follow OSHA and company safety regulations.
• Use proper lifting techniques and material handling procedures.
• Maintain clean work areas.
• Promote safe work practices among team members.
• Identify and report unsafe conditions.
• Carry out other duties and responsibilities as may be assigned or required.

Education

• High School Diploma or Equivalent Degree.

Work Experience

• 3-5 years of warehouse, fulfillment, or similar environment and experience.
• Advanced knowledge of warehouse operations.
• Experience using WMS/ERP.
• Some leadership experience and leading teams or work groups.
• Strong inventory management.
• Experience operating forklifts and pallet jacks.
• Must be comfortable working in a warehouse environment and operating powered industrial equipment.

Physical Demand and Work Environment

• Ability to multitask and work in a fast-paced environment.
• Accurate typing and documentation skills.
• Basic math skills and reading comprehension skills.
• Basic computer skills for printing and entering data.
• Frequent bending, lifting, kneeling, and reaching.
• Must be able to push, pull, and maneuver equipment.
• Able to obtain a forklift certification.
• Must be able to lift a minimum of 50 pounds repeatedly and independently, and heavier items with assistance.
• Able to wear work boots, safety-toed shoes, hi-vis vest, and meet the standard of the company’s workplace safety.
• Must be comfortable working in a warehouse environment and operating powered industrial equipment.
• Legally permitted to work in the United States.