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Job Summary
The Warehouse Lead is responsible for the daily operation of the warehouse and Supervision of FTWH employees. The Warehouse Lead ensures all employees and activities are operating with designated safety standards, as well as make sure all stock is received and processed in accordance with proper procedures. The Warehouse Lead leads a team in all inbound, outbound, cycle counting, quality procedures, and emergency operations as required, and prepares and maintains daily operational reports for submission to Full-Time Supervisor and Operations Manager.
Job Summary
The Warehouse Lead is responsible for the daily operation of the warehouse and Supervision of FTWH employees. The Warehouse Lead ensures all employees and activities are operating with designated safety standards, as well as make sure all stock is received and processed in accordance with proper procedures. The Warehouse Lead leads a team in all inbound, outbound, cycle counting, quality procedures, and emergency operations as required, and prepares and maintains daily operational reports for submission to Full-Time Supervisor and Operations Manager.
Responsibilities
- Processing and requisitioning of supplies; delivering, and packaging materials for shipment.
- Supervise and coordinate Warehouse Personnel and activities which include the receipt, storage, to meet productivity goals, operating objectives, and warehouse maintenance functions.
- Coordinate new and current employee training to include, but not limited to the following: personal safety, forklift safety, warehouse policy and procedures, and Standard Operating Procedures (SOPs).
- Collaborate with internal and external customers to resolve discrepancies related to shipping, receiving and inventory. Research errors and implement corrective actions.
- Prepare work schedules to include, but not limited to: work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences.
- Address and review personnel complaints and grievances ensuring compliance with appropriate company procedures and they are resolved effectively and efficiently without preferences or judgment.
- Assist Full-Time Supervisor in developing plans and programs for process improvement.
- Assist Full-Time Supervisor in compiling productivity and reliability statistics for management.
- Complete daily sanitation schedule and process end-shift paperwork.
- Ensure that warehouse is maintained in a sanitary manner according to Company standards.
- Consistently inform Full-Time Supervisor of potential problems and changes.
- Act as backup in the absence of Full-Time Supervisor.
- Review and approve employee time and attendance records.
- Address performance problems through corrective action and dismissal.
Qualifications And Job Specifications
- High School diploma, GED or equivalency required. Working on a college degree preferred.
- Exhibits solid leadership ability
- Demonstrates sound problem-solving skills
- Displays dedication to a high standard or performance
- Possesses strong written and verbal communication skills
- Must have reach truck experience
Technical Expertise
- Basic Microsoft Office skills: Outlook, Excel, PowerPoint, Word
- Experience with warehouse operations, procedures, equipment, and terminology
- Use of terminology of requisitions, invoices, and other warehouse documents
- Operation of warehouse equipment including forklifts, hand trucks, and pallet jacks.
- Experience utilizing WMS, RF Guns/Scanners
Additional Employment Requirements
- Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen).
- Must have a valid driver’s license.
- Demonstration of the following:
- Effective time management skills
- Impeccable verbal and written communication skills
- Ability to conduct appropriate research as needed
- Strong presentation skills
- Attention to detail and organization
- Critical thinking
- Ability to excel in a fast-paced environment
Seniority level
Seniority level
Not Applicable
Employment type
Job function
Job function
Management and ManufacturingIndustries
Transportation, Logistics, Supply Chain and Storage
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