Warehouse Lead

ADP, Inc.; Charlotte (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Performance incentives up to $3.00 per

15 days PTO and 11 holidays

Job summary

Thibaut in Charlotte, NC is seeking a Warehouse Lead to partner with other DC leads and oversee a ~24-person wallpaper and fabric team. The role covers daily operations, order fulfillment, and continuous process improvement to meet customer requirements.

You will train staff, manage daily workflow, and operate equipment like forklifts and order pickers, while maintaining inventory accuracy and adherence to SOPs.

Qualifications

• 4+ years in receiving, inventory management or similar DC activities.
• 2+ years of leadership experience.
• Able to lift up to 60 lbs.
• Experience with textiles and wallcoverings preferred.
• Familiar with inventory and warehouse management concepts and systems.
• Excellent computer skills, MS Office especially Excel and Word.

Responsibilities

• Lead daily operations in the Distribution Center's wallpaper and fabric departments with a staff of ~24 associates.
• Participate in all departmental activities including picking, packing, and shipping orders, and assign workloads.
• Communicate effectively with internal and external customers by phone and email.
• Maintain inventory accuracy and adhere to company policies.
• Identify quality issues and escalate safety, cleanliness, and other operational concerns.
• Ensure productivity standards are met or exceeded and follow SOPs for staging, receiving, and put-away.

Skills

Leadership

Communication

Education

High school diploma or GED

Tools

AS400 or Infor

MS Excel

MS Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Warehouse Lead

Warehouse North Carolina, Charlotte, NC, US

3 days ago Requisition ID: 1008

Why it’s awesome to work here:

Thibaut designs and distributes exclusive and high-end wallpaper, fabric, and furniture. The company has been in business since 1886 and we are growing fast! A few other reasons to join Thibaut include:

• Performance incentives up to an additional $3.00 per hour and optional OT
• 15 days of PTO and 11 holidays per calendar year

Position overview:

The position is responsible for:

• Partner with other leads in daily leadership of the Distribution Center's wallpaper and fabric departments and a staff of approximately 24 associates.
• This position is a working lead, and as such, the lead will also participate in all activities of the department, including picking orders, packing orders, shipping orders, prioritizing work assignments of the department, efficiently, and according to customer requirements.
• Providing accurate and effective communication for all internal and external customers over the phone and via email in a professional, courteous, and timely manner (up and down the organization).
• Maintaining inventory accurately and according to company policies.
• Recognizing quality issues.
• Escalating safety, cleanliness, quality and any other issues that may arise during the operation.
• Ensure the team meets or exceeds any productivity standards.
• Reviews activities in wallpaper and fabric distribution to ensure adherence to all SOP's and processes.
• Work with the rest of the distribution management team to establish a best-practice workflow, and participate in continuous process improvement efforts, for the staging, receiving, and put-away of all receipts.
• Responsible for managing the daily workflow for all Wallpaper and Fabric associates.
• Responsible for providing specific training required for all Wallpaper and Fabric associates.
• Safely operates any equipment, including, but not limited to, forklifts, man-up Order Picker, voice or RF picking equipment. Able to operate at heights of ~25' high.
• Processes orders, investigations, reconciliations, and reports according to established department policies and procedures.
• Partners with the internal teams, as needed, to meet and exceed customer's service expectations.
• Cross-train with Samples team to fill in accordingly, when/if needed.
• Works closely with the quality department to resolve disputed items/claims.

Qualifications:

• Minimum of high school diploma/ GED required.
• 4+ years of experience in receiving, inventory management or other similar distribution center activities.
• 2+ years of leadership experience required.
• 2+ years of cherry picker experience required.
• Prior experience in textiles and wallcoverings preferred.
• Familiar with inventory and warehouse management concepts and systems.
• Excellent computer skills, preferably in an AS400 or Infor environment. Must be able to use MS Office especially Excel and Word.
• Able to lift up to 60 lbs.
• Able to push and pull rolling carts and pallet jacks.
• Able to stand/walk up to 8 hours per day.

Thibaut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.