Warehouse Lead

Goodwill-Industries; Albuquerque (NM); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill Industries of New Mexico (GINM) is seeking a Warehouse Lead to supervise the salvage, transportation, and warehouse teams in Albuquerque. The role requires at least one year in a warehouse setting and prior supervisory experience, with a focus on safe, efficient operations and accurate paperwork.

You will manage dock operations, equipment maintenance, and training of staff, while ensuring compliance with safety policies and company procedures.

Qualifications

• High school diploma or equivalent required.
• 1–3 years in warehouse/logistics preferred.
• Two-wheel carts, pallet jacks, box trucks proficiency.
• Forklift certification within 30 days of hire.

Responsibilities

• Supervise Salvage and Transportation departments alongside managers.
• Ensure attendance, safety, and organized warehouse operations.
• Oversee donation intake, inspection, and distribution for retail.
• Maintain dock, storage, and waste-disposal areas in safe condition.
• Process packing slips, bills of lading, and other paperwork accurately.
• Train and supervise staff and conduct performance evaluations.

Skills

Forklift certification

MS Word

MS Excel

Math skills

English communications

Bilingual a plus

Education

High School diploma or equivalent

Tools

Two-wheel carts

Pallet jacks

Box trucks

Compactor/baler systems

Job description

Description

Goodwill Industries of New Mexico (GINM) is currently seeking candidates for the warehouse lead position. Qualified candidates will have a minimum of one year experience in a warehouse or logistics environment and preferably have had experience supervising others. In this role you will assist with the leadership of the transportation team, salvage team and general warehouse team. GINM is one of the largest non-profit organizations in the state and in this role you will have the opportunity to play an important part in helping us deliver our mission where we offer a variety of programs and services to thousands of New Mexicans every year that are designed to help them develop rewarding careers.

$14.75/hr

Essential Duties and Responsibilities:

• Excellent Attendance and punctuality.
• Customer Service – addresses retail operations concerns.
• Ensures and contributes to a clean, safe and organized environment throughout all warehouse facilities at all times
• Oversees quality control of donations for distribution to retail, including prudent handling of materials, receiving, inspecting, verifying, and rejecting donations.
• Identification of secondary market merchandise and preparation for shipment or sale at Outlet.
• Assures that the dock, warehouse, outside storage areas, compactor, shipping/receiving and waste disposal areas are maintained in a safe and orderly manner.
• Monitors the flow of donated materials by identifying items to be stored in the warehouse and items to be rotated from warehouse for shipment.
• Responsible for ensuring efficient compactor operations and timely compactor pick-ups to maintain uninterrupted workflow and ensure availability of equipment supplies (e.g., propane, etc.).
• Trains and supervises salvage and transportation employees, and box truck drivers in delivery and distribution, safety, proper lifting, and customer service.
• Ensures that salvage shipments are created and shipped in a manner that aligns with the loads that have been sold by the warehouse supervisor
• Ensures dock employees are operating in a safe and efficient manner while working to load / unload trailers in a timely manner
• Oversees and coordinates donor pick up service.
• Responsible for daily equipment inspections/repairs and preventive maintenance of equipment (compactor, baler, forklifts, trucks, semi-tractors, trailers, walking stackers, power jack, etc.).
• Supports loading and emptying of Outlet tables as needed.
• Ensures all waste materials in production, dock and retail are emptied in a safe and timely manner.
• Accurately and timely processes paperwork/documentation such as packing slips, bills of lading, receiving, internal documents, control copies, and daily equipment checklists. Ensures that documentation is received by the appropriate departments and Director.
• Ensures that equipment is available and in safe working condition.
• Responsible for training new employees, assigning and directing work, and assisting with performance evaluations and disciplinary actions.
• Knows and follows organizational practices, policies and procedures, and applicable laws.
• Knows, understands, and complies with Safety policies and procedures
• Other duties as assigned

Supervisory Responsibilities:

In conjunction with the Transportation Operations Manager and Warehouse Supervisor, supervises employees in the Salvage and Transportation departments, as well as other employees in the warehouse area. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees, planning, assigning, directing work, and securing company assets.

Requirements

• Computer use and software – Microsoft Word, Excel
• Math Skills
• Forklift – certification with 30 days of hire
• Ability to safely use and operate two-wheel carts, flat carts, and pallet jacks
• Ability to safely drive and maneuver box trucks
• Use and maintain compactor and baler systems
• Read, write, speak, and understand English
• Carry out instructions in verbal and written format
• Communicate efficiently and effectively, bilingual a plus
• Interact and maintain good working relationships with individuals of varying social and cultural backgrounds, and people with disabilities
• Work extended hours and various schedules
• Work independently and demonstrate time management skills
• Maintain confidentiality
• Handle multiple tasks and meet deadlines

Physical Demands and Work Environment:

While performing the duties of the job, the employee is regularly required to stand and walk on concrete floors; use hands, fingers, handle, or feel; reach with hands and arms; see, talk, and hear; lift and/or move up to 50 lbs and occasionally lift/carry 75 lbs and or push/pull up to 100 lbs with assistance. The employee is frequently required to reach with hands, arms, limb or balance; stoop kneel crouch or crawl and smell. Noise level is moderate to loud. Environment is typical of a production / manufacturing / warehouse setting. Specific vision abilities required by this job include color vision, depth perception, distance vision and peripheral vision. Employee may be exposed to outside weather conditions, moving mechanical parts, fumes or airborne particles.

Minimum Qualifications:

The requirements listed are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be able to drive, have a valid New Mexico driver’s license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and clean driving record. Ability to pass a criminal background check and drug/alcohol test.

• High School diploma or equivalent.
• One to three years’ experience working in warehouse/logistics related field.
• One to two years' supervisory experience.
• Experience working with people with barriers a plus.