Warehouse & Inventory Operations Specialist

Ohio Transmission Corporation; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with 50% match up to 6%

Relocation assistance

Paid time off (PTO)

Tuition assistance

Wellness discount

Stipend for safety shoes & glasses

Job summary

OTC Industrial Technologies in Grand Rapids, MI is seeking a Local Operations & Warehouse Coordinator to support daily branch and warehouse operations, ensuring inventory accuracy and efficient order fulfillment. You will handle receiving, stocking, picking, packing, shipping, invoicing, and reporting while maintaining a safe and organized environment.

The role requires a degree or equivalent experience with at least 2 years in Operations.

Qualifications

• Degree or equivalent related experience.
• Minimum of 2 years' experience in Operations or a related position.
• Knowledge of SXe (Trend) preferred.
• Proficiency in MS Office.
• Excellent customer service skills.
• Possess the ability to multi-task.
• Excellent verbal & written communication skills.
• Demonstrate effective problem-solving capabilities and performing root cause analysis.
• Must have a
• can-do

Responsibilities

• Manage daily warehouse and branch operations to support inventory accuracy, order fulfillment, and customer satisfaction.
• Receive, stock, organize, transfer, pick, pack, and ship inventory and customer orders.
• Maintain inventory accuracy through cycle counts, audits, reconciliations, and annual physical inventories.
• Review and resolve order exceptions, shipment discrepancies, customer returns, vendor returns, and inventory issues.
• Process invoices, freight claims, credits, corrections, transfers, and month-end order closeouts.
• Support customer pickup orders, vendor relationships, and cross-functional operational needs.
• Maintain a safe, clean, and organized warehouse environment.
• Assist with facility, administrative, and office support activities as needed.
• Identify process improvements to enhance efficiency, accuracy, and service levels.
• Perform additional operations, warehouse, and administrative duties as assigned.

Skills

Customer service

Multi-tasking

Communication

Problem solving

Independent work

MS Office

Detail oriented

Education

Degree or related experience

Tools

Sxe (Trend)

Job description

OTC Industrial Technologies in Grand Rapids, MI is seeking a Local Operations & Warehouse Coordinator to support daily branch and warehouse operations, ensuring inventory accuracy and efficient order fulfillment. You will handle receiving, stocking, picking, packing, shipping, invoicing, and reporting while maintaining a safe and organized environment.

The role requires a degree or equivalent experience with at least 2 years in Operations.