Warehouse Industrial Engineer (Fulfillment System & Capacity Planning)

Exol; Perris (CA); On-site; USD 108,000 - 146,000; Full time

Job summary

Exol seeks an Industrial Engineer focused on fulfillment systems and capacity planning. You will own the logic that governs work flow across automated and manual areas, driving systematization and automation within our WMS and supporting tools.

This execution‑oriented role reports to the Warehouse Optimization Manager and is on‑site in Perris, CA. You will analyze data, support on‑the‑floor operations, and develop capacity models to improve throughput.

Qualifications

• Bachelor's degree in Industrial Engineering, Supply Chain, Logistics, or related field.
• Minimum 5 years of operations engineering experience in high-volume D2C/e-commerce fulfillment centers; strong preference for automation experience.
• Advanced technical skills with MS Office and BI tools for KPI reporting.
• Strong IE principles: labor standards, time studies, process mapping, line balancing.
• Experience leading automation deployments and multi-site transformations.
• Proactive, results-oriented mindset with ability to execute in fast-paced, high-growth environments.

Responsibilities

• Design and optimize wave strategies across automated and manual fulfillment processes.
• Coordinate with operations and transportation to align labor, capacity, and carrier needs; refine wave logic to improve throughput.
• Develop and manage capacity models across fulfillment operations (labor, equipment, throughput).
• Create planning scenarios; identify capacity constraints; drive scalable solutions for growth and peak demand.
• Lead configuration, testing, and optimization of wave and slotting logic with technology teams.
• Automate key planning and reporting processes and maintain scalable documentation.
• Develop performance reporting; analyze throughput and capacity gaps; translate findings into improvements.
• Support time studies and labor standards across multiple sites.

Skills

Industrial engineering

Data analysis

WMS systems

Capacity planning

Project management

Change management

BI tools

AMR

ASRS

SLA management

Education

Bachelor's degree in Industrial Engineering

Tools

MS Office

BI tools

WMS systems

Job description

Who we are

More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

What we need

Exol is seeking an Industrial Engineer focused on fulfillment systems and capacity planning. You will own the logic that determines how work flows through the building, across both automated and manual functional areas, and you'll lead the effort to systematize and automate that logic within our WMS and supporting tools. This is an execution-oriented role who will report to the Warehouse Optimization Manager (or similar). You'll spend your time analyzing data, working within systems, and supporting operations on the floor. The output is a facility that waves work intelligently, runs at planned capacity, and catches imbalances before they become service failures.

What we do

Exol is pioneering warehousing-as-a-service through automated, tech-driven supply chain solutions. We specialize in high-speed unit-level picking, automated storage, and seamless parcel distribution for leading D2C and omnichannel brands.

*Exol is an independently managed joint venture between Symbotic and SoftBank.

What you will do

• Order waving - Design and optimize wave strategies across automated and manual fulfillment processes, configuring WMS/WES logic to support operational priorities.
• Partner with operations and transportation teams to align execution with labor, capacity, and carrier requirements, while monitoring performance and refining wave logic to improve throughput and efficiency.
• Capacity planning - Develop and manage capacity models across fulfillment operations, translating volume forecasts into labor, equipment, and throughput requirements.
• Create planning scenarios, identify capacity constraints, and drive solutions to support growth, peak demand, and operational changes.
• Systems and process automation - Lead the configuration, testing, and optimization of wave and slotting logic, partnering with technology teams to enhance system capabilities.
• Automate key planning and reporting processes, translate operational needs into functional requirements, and maintain documentation to ensure scalable and repeatable solutions.
• Analytics and continuous improvement - Develop performance reporting, analyze throughput and capacity gaps, and translate findings into operational improvements.
• Support time studies and labor standards to maintain accurate capacity models.

What we need

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, or a related field.
• Minimum 5 years of operations engineering experience in high-volume D2C/e-commerce fulfillment centers; strong preference for experience with automated systems (AMR, GTP, ASRS).
• Advanced technical skills with MS Office and BI tools for operational data validation and KPI reporting.
• Strong understanding of industrial engineering principles, including labor standards, time studies, process mapping, line balancing, and visual management.
• Experience leading change management initiatives, automation deployments, and process transformations across multiple sites.
• Proactive, results-oriented mindset and the ability to execute effectively in fast-paced, high-growth environments.
• Proven success managing operational escalations, SLA performance, RCA/RCCA activities, and customer service recovery within fulfillment or 3PL operations.
• Experience supporting facility start-ups, new site launches, and greenfield warehouse implementations.
• Strong analytical, continuous improvement (Lean/Kaizen), and stakeholder management skills, with expertise in WMS systems, fulfillment metrics, carrier operations, and data-driven decision making.
• Preferred Background in a startup and high-growth environment, including the ability to build processes, teams, and operational discipline in a rapidly evolving organization.
• Experience with food safety and quality management systems (e.g., SQF, HACCP, GMPs) preferred.
• Proven ability to coach, mentor, and scale large teams (100+ associates) across multiple shifts and peak seasons.
• Successful experience mitigating operational escalations, RCCAs, SLA performance, and service recovery within a 3PL, fulfillment, or multi-client environment strongly preferred.

The base range for this position in the posted location is $107,520.00 - $146,400.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Our Environment

On-site in our Perris, CA warehouse facility (floor-focused with administrative responsibilities).

Ability to work variable shifts (days, nights, weekends) as operational and peak demands require.

Up to 25% travel for network visits or customer meetings.

Valid driver’s license required.

About Exol

Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.

More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.