Fulfillment Systems Engineer: Capacity & Wave Optimization

3PL Hub; Northern (KY); On-site; USD 85,000 - 115,000; Full time

Job summary

Exol is hiring an Industrial Engineer focused on fulfillment systems and capacity planning for a warehousing-as-a-service model. You will own the wave logic across automated and manual areas and lead automation within WMS/WES to optimize throughput.

The role reports to the Warehouse Optimization Manager and involves data analysis, on-floor support, and driving scalable planning solutions in a fast-paced, high-growth environment. Location is on-site in a Jackson, GA facility with travel.

Qualifications

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, or related field.
• Minimum 5 years of operations engineering experience in high-volume D2C/e-commerce fulfillment centers; strong preference for experience with automated systems (AMR, GTP, ASRS).
• Advanced technical skills with MS Office and BI tools for operational data validation and KPI reporting.
• Strong understanding of industrial engineering principles, including labor standards, time studies, process mapping, line balancing, and visual management.
• Experience leading change management initiatives, automation deployments, and process transformations across multiple sites.
• Proactive, results-oriented mindset and the ability to execute effectively in fast-paced, high-growth environments.
• Proven success managing operational escalations, SLA performance, RCA/RCCA activities, and customer service recovery within fulfillment or 3PL operations.
• Experience supporting facility start-ups, new site launches, and greenfield warehouse implementations.
• Strong analytical, continuous improvement (Lean/Kaizen), and stakeholder management skills, with expertise in WMS systems, fulfillment metrics, carrier operations, and data-driven decision making.

Responsibilities

• Order waving - Design and optimize wave strategies across automated and manual fulfillment processes, configuring WMS/WES logic to support operational priorities.
• Capacity planning - Develop and manage capacity models across fulfillment operations, translating volume forecasts into labor, equipment, and throughput requirements.
• Systems and process automation - Lead the configuration, testing, and optimization of wave and slotting logic, partnering with technology teams to enhance system capabilities.
• Analytics and continuous improvement - Develop performance reporting, analyze throughput and capacity gaps, and translate findings into operational improvements.

Skills

MS Office

BI tools

WMS systems

Analytical skills

Data-driven decisions

Lean/Kaizen

Stakeholder management

Education

Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, or related field

Tools

AMR

GTP

ASRS

Job description

Exol is hiring an Industrial Engineer focused on fulfillment systems and capacity planning for a warehousing-as-a-service model. You will own the wave logic across automated and manual areas and lead automation within WMS/WES to optimize throughput.

The role reports to the Warehouse Optimization Manager and involves data analysis, on-floor support, and driving scalable planning solutions in a fast-paced, high-growth environment. Location is on-site in a Jackson, GA facility with travel.