Warehouse General Manager

CareerArc; Lockbourne (OH); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits start

401(k) with company match

Employee stock purchase options

Paid holidays and PTO in first year

Up to 12 weeks maternity leave

Job summary

Ryder is seeking a Warehouse General Manager / Group Logistics Manager in Lockbourne, OH to support E‑Commerce operations. The role oversees multiple accounts and a large salaried/hourly workforce, focusing on financial, operational and people outcomes.

You will drive performance metrics, coach leaders, and align safety, quality and customer satisfaction with the company’s disciplined culture. Strong project management and Lean experience are required.

Qualifications

• Bachelor's degree in business, logistics, supply chain or equivalent, or 2+ years relevant experience.
• 5+ years in supply chain/logistics roles; multi-site leadership experience preferred.
• 1 year managing customer KPIs; sales or multi-client experience preferred.

Responsibilities

• Set goals, assess skills, IDPs, performance reviews and disciplinary actions.
• Develop direct and indirect reports and ensure staffing levels.
• Create location processes and cross-train CLS/CLC.
• Monitor KPI tracking and drive continuous improvement in customer satisfaction.
• Improve employee retention and reduce overtime; safety reporting follow-up.
• Initiate process improvements and assign responsibilities.
• SOX invoicing reconciliation and revenue recognition coordination.
• Perform other duties as assigned.

Skills

Project management

Communication

Relationship building

Independent work

Team collaboration

Time management

Attention to detail

Education

Bachelor's degree in business/supply chain/logistics or 2+ years experience

Master's degree (preferred)

5+ years in supply chain/logistics

5+ years in leading/direct reports

5+ years managing large teams

3+ years in complete logistics solutions

LEAN experience (preferred)

P&L responsibility (preferred)

1 year managing customer KPIs

Sales or multi-client experience (preferred)

Truck brokerage knowledge (preferred)

Ryder systems/ safety programs familiarity (preferred)

Microsoft Office proficiency (required)

RD2000 knowledge (preferred)

Ryder products/services knowledge (preferred)

Ryder pricing models (preferred)

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

Warehouse General Manager / Group Logistics Manager in Lockbourne, OH to support Ryder E-Commerce.

• Pay Type: Exempt / Salary paid Twice Per Month
• Annual Salary Pay: $125,000-$135,000 per year
• Annual Bonus Potential: Up to 20% of base salary
• Schedule: Monday-Friday
• Hours: 8:00am-5:00pm
• Experience leading, coaching, mentoring, and developing leaders in a large DC operation is preferred
• Proven track record in fostering a disciplined, performance‑driven culture where employees understand expectations that are measured and reinforced is preferred
• Experience managing salaried employees and a large hourly workforce is preferred

Check out Ryder's Group Logistics Manager position:

https://rydercareers.video/GLM-Matt

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

EEO/AA/Female/Minority/Disabled/Veteran

Summary

The Warehouse General Manager / Group Logistics Manager manages the overall financial, operational and employee aspects of multiple accounts. This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met.

Essential Functions

• Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback. disciplinary actions. Warning Documentation (performance/disciplinary reviews). Performance Improvement Plans for CLS. Identify situations that needs to be elevated to the director.
• Developing direct and indirect reports. Relevant HR Skills Training information. Providing on-going employee feedback. Conducting quality and effective selection of qualified personnel. Maintaining corrective staffing levels to avoid unnecessary use of outside labor.
• Creating location processes and maintaining SCLM. Cross-training of CLS and CLC.
• Customer satisfaction/problem resolution. Review of KPI tracking and improvement. Ensure that all staff is trained in Transportation/Distribution Management.
• Improve employee retention. Reduce number of accidents against previous year. Ensure that unnecessary overtime is reviewed and reduced. Collision/Team Safety Reporting follow up with LM. Supervisor First Report of Injury reporting follow up with LM.
• Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS. Conduct on-going self-audits of location processes and individual accountabilities.
• SOX invoice reconciliation to FFM designee (if highest level at account). SOX revenue recognition preparation FFM designee (if highest level at account). Invoice to customer.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Demonstrated project management and facilitation skills., Required
• Strong oral and written communications skills., Required
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required
• Ability to work independently and as a member of a team , Required
• Flexibility to operate and self-driven to excel in a fast-paced environment , Required
• Capable of multi-tasking, highly organized, with excellent time management skills , Required
• Detailed oriented with excellent follow-up practices , Required

Qualifications

• Bachelor's Degree in in business, logistics, supply chain or an additional two (2) years of relevant work experience required, Required
• Master's Degree in Related field, Preferred
• 5 years or more in relevant experience in supply chain, logistics, warehouse or industry related field, Required
• 5 years or more in managing, leading and developing direct reports, Preferred
• 5 years or more in managing large multi-level teams, Required
• 3 years or more in demonstrated experience in developing and implementing complete logistics solutions and project management skills, Required
• 3 years or more in prior experience in leading teams in a LEAN work environment, Preferred
• 3 years or more in Profit & Loss responsibility, Preferred
• 1 year or more in managing customer KPIs, Required
• 0 to 1 year in Some sales experience, Preferred
• 0 to 1 year in Some multi-client experience, Preferred
• Knowledge of truck brokerage Advanced, Preferred
• RD/Logistics/Transportation industry Advanced, Preferred
• Ryder Safety Programs Advanced, Preferred
• Ryder Financial Reporting and accounting procedures (Walker) Intermediate, Preferred
• Basic PC skills (Microsoft Office) Intermediate, Required
• RD2000 computer system Advanced, Preferred
• Ryder products & services Advanced, Preferred
• Ryder sales process Advanced, Preferred
• Ryder pricing models Advanced, Preferred

Travel

• No

Job Category

Logistics

Our Culture & Commitment

At Ryder, you're trusted to make an impact—while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$125,000

Maximum Pay Range

$135,000

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .