Warehouse General Group Lead - 2nd Shift

Rheem Manufacturing Company; Greensboro (NC); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Job summary

Rheem Manufacturing Company in Greensboro, NC seeks a Group Coordinator to act as a working lead, coordinating daily operations and directing workflow while coaching associates to meet safety, quality, productivity, and service goals.

The role emphasizes hands-on training, problem solving, and 5S initiatives, with support for onboarding and cross-training and close collaboration with other departments. Strong English communication and safety focus are required.

Qualifications

• High school diploma or GED is preferred.
• 3 years of manufacturing, warehouse, or distribution experience preferred.
• Must read, write and communicate effectively in English.
• Excellent attention to detail and basic math skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and in a team.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Must obtain and maintain required certifications, including PIV where applicable.
• Ability to safely operate warehouse equipment after training.

Responsibilities

• Coordinate daily operations and maintain efficient workflow meeting safety, quality, productivity, and service expectations.
• Direct work as a working lead and provide day-to-day support to associates.
• Train, coach, and develop associates on standard work, safety, quality, and problem-solving techniques.
• Create and maintain training materials and support onboarding and cross-training.
• Serve as first point of contact for associate questions and escalate as needed.
• Ensure orderly flow of materials by coordinating with other departments.
• Monitor area performance and identify opportunities to improve safety, quality, productivity, inventory accuracy, and efficiency.
• Investigate issues, identify root causes, implement countermeasures and drive process improvements.
• Lead 5S and workplace organization initiatives and maintain visual management tools.
• Support internal audits, preventive maintenance, and quality initiatives.
• Maintain proficiency in all positions within the area to provide coverage as needed.
• Report unusual equipment, quality, safety, or operating conditions to the appropriate personnel.
• Maintain regular attendance and perform other duties as assigned.
• This role does not have authority to issue disciplinary action.

Skills

Reading & writing

Communication

Teamwork

Attention to detail

Multitasking

Problem solving

Training

Equipment operation

Education

High school diploma or GED

Job description

Job Description

The Group Coordinator is a working lead who supports supervisors by coordinating daily operations, directing workflow, providing training and coaching, and assisting with problem-solving activities. This position does not have authority to issue disciplinary action or make disciplinary decisions.

Responsibilities

• Support supervisors in coordinating daily operations and maintaining an efficient workflow while meeting safety, quality, productivity, and service expectations.
• Serve as a working lead by directing work, assigning or reassigning tasks as authorized, and providing day-to-day operational support to associates.
• Train, coach, and develop associates on standardized work, safety procedures, quality requirements, problem-solving techniques, and departmental processes.
• Create and maintain training materials, conduct on-the-job training, and support onboarding and cross-training initiatives.
• Serve as the first point of contact for associate questions and operational issues, escalating concerns through the appropriate channels as needed.
• Ensure the orderly flow of materials and work processes by coordinating activities within the department and with other functional areas.
• Monitor area performance and identify opportunities to improve safety, quality, productivity, inventory accuracy, and operational efficiency.
• Investigate operational issues, identify root causes, implement countermeasures, and recommend process improvements.
• Lead 5S and workplace organization initiatives, including maintaining visual management tools and housekeeping standards.
• Perform and support internal audits, preventive maintenance activities, and quality-related initiatives as assigned.
• Maintain proficiency in all positions within the assigned area to provide training, operational coverage, and support as needed.
• Report unusual equipment, mechanical, quality, safety, or operating conditions to the appropriate personnel.
• Maintain regular attendance and perform other duties as assigned.
• This position does not have authority to issue or direct disciplinary action.

Qualifications

• High school diploma or GED preferred.
• Three (3) years of manufacturing, warehouse, or distribution experience preferred.
• Ability to read, write, and communicate effectively in English.
• Strong attention to detail, basic math, and reading comprehension skills.
• Effective communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Ability to obtain and maintain required certifications, including Powered Industrial Vehicle (PIV) certification, as applicable.
• Ability to safely operate warehouse equipment following required training and certification.
• Ability to work overtime and weekends as business needs require.
• Ability to stand and walk for extended periods; bend, stoop, kneel, reach, and grasp materials and equipment.
• Ability to lift, push, and pull up to 50 pounds on a regular basis.
• Ability to work at heights up to 35 feet when required.