Warehouse Fulfillment Specialist - Forklift Certified

Lowe's Home Centers, LLC; Palestine (TX); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe's Home Centers, LLC is hiring a Customer Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. The role emphasizes safety, quality, and reliability in handling products in a fast-paced retail environment.

The position requires basic computer and retail technology skills, plus powered equipment certification. Candidates should demonstrate strong communication and teamwork to support store operations and customer service.

Qualifications

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months of experience using common retail technology, such as smartphones and tablets
• Powered equipment certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer skills

Retail technology experience

Customer service

Teamwork

Education

High school diploma or GED

Tools

Counterbalance Forklift certification

Order Picker certification

Narrow Aisle Reach Truck certification

Job description

Lowe's Home Centers, LLC is hiring a Customer Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. The role emphasizes safety, quality, and reliability in handling products in a fast-paced retail environment.

The position requires basic computer and retail technology skills, plus powered equipment certification. Candidates should demonstrate strong communication and teamwork to support store operations and customer service.