Warehouse Fulfillment Site Manager

YouParcel; Rialto (CA); On-site; USD 71,000 - 78,000; Full time

Job summary

YouParcel is establishing a West Coast fulfillment operation in Rialto, California, and seeks an experienced Fulfillment Site Manager to launch and run daily operations. You will oversee on-site fulfillment and kitting, coordinate labor, and ensure inventory accuracy to meet production targets.

The role requires hands-on leadership, collaboration with management and third-party warehousing partners, and responsibility for setting up processes, staffing, and performance metrics at the Rialto site.

Qualifications

• Minimum 3 years of supervisory or management experience in warehouse, fulfillment, kitting, or e-commerce operations.
• Experience managing teams of 10 or more employees, including temporary or agency labor.
• Strong knowledge of pick-and-pack, inventory control, quality assurance, and warehouse workflows.
• Hands-on experience with Warehouse Management Systems (WMS), barcode scanning, and inventory reconciliation.
• Proficiency in Microsoft Excel or Google Sheets for reporting, workforce planning, and performance tracking.
• Demonstrated ability to meet productivity, accuracy, and shipping deadlines.

Responsibilities

• Set up and manage the fulfillment operation, including workstations, packing areas, equipment, supplies, and operating procedures.
• Supervise and coordinate daily kitting, picking, packing, labeling, and fulfillment activities.
• Plan production schedules according to customer requirements, shipping deadlines, and project launch dates.
• Manage temporary labor supplied by staffing agencies, including scheduling, onboarding, training, attendance, and productivity.
• Direct daily activities for teams typically ranging from 3 to 10 or more associates, depending on workload.
• Coordinate with the warehouse partner on receiving, pallet replenishment, inventory staging, outbound loading, and carrier pickups.
• Maintain accurate component and finished-goods inventory records in warehouse management systems.
• Implement quality control procedures to ensure order accuracy and compliance with customer specifications.
• Monitor production performance, units per labor hour, labor costs, and order completion rates.
• Conduct cycle counts, investigate inventory discrepancies, and implement corrective actions.
• Prepare operational reports and communicate regularly with management.
• Maintain workplace safety, security, cleanliness, and compliance with established procedures.
• Identify workflow improvements to reduce costs, increase efficiency, and improve fulfillment accuracy.

Skills

People management

Operations planning

Inventory control

Communication

Problem-solving

Bilingual English/Spanish

Tools

Warehouse Management System (WMS)

Barcode scanning

Excel

Job description

YouParcel is a third-party logistics (3PL) company providing e-commerce fulfillment, kitting, package forwarding, and returns management solutions across the United States and United Kingdom.

We are establishing a West Coast fulfillment operation in Rialto, California, to support a long-term kitting and fulfillment program. We are seeking an experienced, hands-on Fulfillment Site Manager to launch and manage daily operations at this location.

Job Description & Responsibilities

The Fulfillment Site Manager will be responsible for managing on-site fulfillment and kitting operations, coordinating labor, maintaining inventory accuracy, and ensuring production targets are consistently met.

This role requires an operational leader who can independently manage warehouse activities while collaborating with YouParcel's management team and third-party warehouse partners.

Key Responsibilities

Set up and manage the fulfillment operation, including workstations, packing areas, equipment, supplies, and operating procedures.

Supervise and coordinate daily kitting, picking, packing, labeling, and fulfillment activities.

Plan production schedules according to customer requirements, shipping deadlines, and project launch dates.

Manage temporary labor supplied by staffing agencies, including scheduling, onboarding, training, attendance, and productivity.

Direct daily activities for teams typically ranging from 3 to 10 or more associates, depending on workload.

Coordinate with the warehouse partner on receiving, pallet replenishment, inventory staging, outbound loading, and carrier pickups.

Maintain accurate component and finished-goods inventory records in warehouse management systems.

Implement quality control procedures to ensure order accuracy and compliance with customer specifications.

Monitor production performance, units per labor hour, labor costs, and order completion rates.

Conduct cycle counts, investigate inventory discrepancies, and implement corrective actions.

Prepare operational reports and communicate regularly with management.

Maintain workplace safety, security, cleanliness, and compliance with established procedures.

Identify workflow improvements to reduce costs, increase efficiency, and improve fulfillment accuracy.

Requirements

Required

Minimum 3 years of supervisory or management experience in warehouse, fulfillment, kitting, or e-commerce operations.

Experience managing teams of 10 or more employees, including temporary or agency labor.

Strong knowledge of pick-and-pack, inventory control, quality assurance, and warehouse workflows.

Hands-on experience with Warehouse Management Systems (WMS), barcode scanning, and inventory reconciliation.

Proficiency in Microsoft Excel or Google Sheets for reporting, workforce planning, and performance tracking.

Demonstrated ability to meet productivity, accuracy, and shipping deadlines.

Excellent communication, organizational, and problem-solving abilities.

Ability to work independently and take ownership of daily operational decisions.

Ability to work on-site in Rialto, California.

Preferred

Experience in third-party logistics (3PL), subscription boxes, book fulfillment, or high-volume kitting.

Experience working with staffing agencies and managing variable labor requirements.

Familiarity with Lean, 5S, and continuous improvement practices.

Bilingual English and Spanish.

Annual salary of $71,000 to $78,000.

Benefits package, with specific details provided during the hiring process.

Opportunity to lead and develop a new West Coast fulfillment operation.

Significant ownership of day-to-day operations and operational decision-making.

Direct collaboration with company leadership.

Opportunity to build processes, develop teams, and influence future operational growth.

Entrepreneurial work environment focused on accountability, improvement, and measurable results.

YouParcel is an equal opportunity employer and welcomes applications from qualified candidates of all backgrounds.