Warehouse Forklift Supervisor - Lead & Optimize Safety

Goodwill of Central & Northern Arizona; United States; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K Plan

Life Insurance

Paid Time Off

Paid Holidays

HRA

Job summary

Goodwill of Central and Northern Arizona seeks an experienced Warehouse Operations Lead to coordinate product placement, storage, movement, and inventory control at the ROC. You will ensure safety, drive efficiency, and supervise team members in daily operations, including forklift tasks and customer service to vendors and customers.

You will monitor performance, schedule staffing, and maintain a safe, clean ROC reflecting the Goodwill brand.

Qualifications

• High School Diploma or equivalent.
• 2+ years supervisory experience or equivalent work experience.
• Must be at least 18 years old or older.
• Demonstrated ability to lead, coach, train, and motivate others.
• Ability to speak and read English proficiently.
• Qualified, or ability to become a qualified, Forklift Operator.
• Familiarity with OSHA Regulations regarding Warehouse Operations.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Provides feedback to Warehouse Operations Leadership on day-to-day operations in an effort to maintain and improve business efficiency and resolve problems.
• Assists manager with scheduling and controlling expenses.
• Ensures that inventory distribution and organization are as efficient as possible.
• Ensures Team Members deliver excellent customer service to vendors and customers.
• Ensures ROC location is clean, well-kept, and reflects the Goodwill brand appropriately.
• Maintains the day-to-day operations of the Warehouse Operations Department including managing and meeting Team Member and customer needs.
• Communicates with ROC partner departments on status of equipment, product, staffing, and general information.
• Makes decisions on matters relating to the day-to-day operation within his/her defined work area.
• Prepares daily work assignments; determining equipment needs, staffing needs, and product placement to ensure efficient and effective operations.
• Ensures standards for quality services are met, conducts forklift operator audits, monitors team progress throughout the day and adjusts accordingly, and develops strategies for improvement.
• As needed, operates a forklift and maintains forklift certification.
• Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately takes action and/or reports any unsafe or potential hazards.
• Assists with building a high-performing team and creating a culture of safety.
• Responsible for assisting with performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Plays critical role in driving company culture change efforts and change management processes.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and innovation.
• Performs other related duties, as assigned.

Skills

Leadership

Coaching

Team supervision

English proficiency

OSHA familiarity

Education

High School Diploma

Tools

Microsoft Office Suite

Forklift operation

Job description

Goodwill of Central and Northern Arizona seeks an experienced Warehouse Operations Lead to coordinate product placement, storage, movement, and inventory control at the ROC. You will ensure safety, drive efficiency, and supervise team members in daily operations, including forklift tasks and customer service to vendors and customers.

You will monitor performance, schedule staffing, and maintain a safe, clean ROC reflecting the Goodwill brand.