Warehouse/Field Support Specialist

EOLA | A Critical Power Company; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off

Job summary

A leading critical power solutions provider in Miami is seeking a proactive Warehouse/Field Support Specialist. This role blends hands-on warehouse duties with field support to ensure smooth operations and customer satisfaction. The ideal candidate has at least 2 years of warehouse experience, excels in inventory management, and possesses strong communication skills. Competitive salary and benefits are offered.

Qualifications

• Minimum of 2 years of experience in warehouse or logistics operations.
• Ability to lift up to 50 lbs and stand for extended periods.
• Excellent communication and interpersonal skills.

Responsibilities

• Pick, pack, and ship orders accurately and efficiently.
• Receive, inspect, and store incoming shipments.
• Assist field technicians with equipment preparation and loading.

Skills

Organizational skills

Time management

Problem-solving

Communication skills

Tools

Inventory management systems

Forklift

Job description

We are seeking a proactive and detail-oriented Warehouse/Field Support Specialist to provide operational support in our warehouse while assisting field operations as needed. This role requires a balance of hands-on warehouse duties and field service support to ensure smooth operations, effective order fulfillment, and excellent customer satisfaction. The ideal candidate will have at least 2 years of experience in warehouse operations and demonstrate the flexibility to support various aspects of our field and warehouse activities.

Key Responsibilities

• Pick, pack, and ship orders accurately and efficiently to meet customer expectations.
• Receive, inspect, and store incoming shipments.
• Conduct regular inventory counts and reconcile discrepancies.
• Operate warehouse equipment such as forklifts and pallet jacks (certification provided).
• Maintain a clean, organized workspace to ensure safe and efficient operations.
• Package and prepare items for shipment according to company and industry standards.

Field Support

• Assist field technicians with equipment preparation, loading, and transportation.
• Deliver tools, parts, or supplies to field sites as needed.
• Provide hands-on support during on-site installations or service calls as required.
• Communicate effectively with field teams to address immediate needs or resolve operational challenges.

Cross-Functional Support

• Collaborate with operations and logistics teams to prioritize and fulfill orders efficiently.
• Assist with shipping and receiving tasks in coordination with other departments.
• Ensure all outgoing products meet quality standards and resolve order discrepancies or damaged goods promptly.
• Support other areas of operations as required to ensure smooth workflow.

Qualifications

Required

• Minimum of 2 years of experience in warehouse or logistics operations.
• Proficiency in inventory management systems or warehouse software.
• Ability to lift up to 50 lbs and stand for extended periods.
• Strong organizational, time management, and problem-solving skills.
• Excellent communication and interpersonal skills to coordinate with both warehouse and field teams.

Preferred

• Forklift certification
• Familiarity with field service operations or technical support environments.
• Basic mechanical or technical aptitude for supporting field equipment.

What We Offer

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Short-term and long-term disability coverage.
• Life insurance.
• Paid time off and holiday pay.
• Opportunities for growth and professional development.

If you’re a motivated individual with a passion for hands-on work and a knack for solving challenges, we’d love to hear from you!