Warehouse Facility Trainer

Wesco International, Inc.; United States; On-site; USD 52,000 - 72,000; Full time

Job summary

Wesco International, Inc. seeks a Trainer - Facility Operations to standardize processes and ensure comprehensive training for operations staff. You will drive audits, safety adherence, and SOP utilization while reporting to the Director of Operations.

You will coordinate on-the-job training, conduct sessions for individuals and groups, and support continuous process improvement across warehouse activities such as pick, pack and ship. Strong communication and safety-focused mindset are essential.

Qualifications

• High School Degree or Equivalent required.
• Associates' Degree (U.S.)/College Diploma (Canada) in Business or related field preferred.
• 4 years of warehouse experience required.
• 2 years operational or administrative experience.
• 1 year experience in a training role.
• PowerPoint, Outlook, Word, Excel proficiency required.

Responsibilities

• Coordinates on-the-job operational training for new and existing employees.
• Delivers training one-on-one or to groups as needed.
• Follows SOPs; ensures certification and recertification of procedures.
• Identifies bottlenecks and works with management to resolve issues.
• Monitors performance metrics for warehouse tasks (pick/pack/ship).
• Provides recommendations on performance management to leadership.
• Supports audit compliance and OSHA documentation.
• Collaborates with staff to perform effective training activities.
• Participates in safety inspections and OSHA/Wesco documentation.
• Works with Quality to develop and document warehouse processes.

Skills

Training delivery

Communication

Safety culture

Time management

Interpersonal skills

Detail orientation

Adaptability

Education

High School Diploma or Equivalent

Associates' Degree in Business or related field

Tools

PowerPoint

Outlook

Word

Excel

Job description

As the Trainer - Facility Operations, you will be responsible for establishing structured accountability through the standardization of processes, ensuring consistent and comprehensive training for all operations associates. You will be accountable for ensuring compliance with audits, safety standards and company policies while contributing to the development of processes and procedures. You will report directly to the Director of Operations.

Responsibilities:

• - Coordinates on-the-job operational training for new and existing employees
• - Administers and monitors operations-specific training events; will conduct trainings one on one or with multiple employees at one time
• - Utilizes, understands and is proficient with company Standard Operating Procedures (SOPs); ensures all employees are certified and recertified; ensures procedures are observed, implemented, and enforced
• - Assists with identifying potential bottlenecks in processes and works with management team to resolve issues in a timely manner
• - Reviews key metrics and objectives to ensure employees are completing assigned operational tasks
• - Provides recommendations on performance management actions to leadership
• - Establishes and monitors performance standards (e.g., Quality and Accuracy) for warehouse functions, including pick, pack, and ship; provides key data to leadership on employees regarding these areas
• - Collaborates with employees and management when performing training activities
• - Assists with audit compliance, as well as Gemba (lean management process observation) walks
• - Responsible for conducting safety inspections and maintaining documentation in accordance with Occupational Safety and Health Administration (OSHA) and Wesco requirements
• - Works with Wesco's Quality department in developing and documenting warehouse processes
• - Performs other duties as assigned

Qualifications:

• - High School Degree or Equivalent required
• - Associates' Degree (U.S.)/College Diploma (Canada) - Business or related field preferred
• - 4 years of warehouse experience required.
• - 2 years operational or administrative experience
• - 1 year experience in a training role.
• - 1 years required, 2 years preferred delivering training material and communications, formally or informally.
• - 1 year working with Standard Operating Procedures
• - 1 year required, 2 years preferred PowerPoint, Outlook, Word, Excel
• - Ability to drive a proactive safety culture; exhibits model safety behaviors
• - Strong written, verbal, and interpersonal skills
• - Strong time management skills and ability to adapt to changing situations
• - Attention to detail
• - Ability to understand and follow verbal and/or written instructions
• - Ability to travel 0% - 25%

Working Environment: Warehouse - Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

Physical Expectations:

• - Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.
• - Work may require excessive bending or stooping.
• - Employee required to walk long distances repeatedly throughout the day.
• - Employee required to climb ladders.
• - Employee required to use hand tools.
• - Employee uses heavy machinery (e.g., forklift, etc.).