Warehouse Dock Associate

Greater Cleveland Food Bank; Cleveland, Northern (OH, KY); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Retirement plan

Wellness programs

Childcare assistance

Tuition assistance

Disability insurance

Life insurance

Job summary

The Greater Cleveland Food Bank is seeking a warehouse associate to efficiently move product from receiving to designated locations and support order fulfillment. This role emphasizes safety, sanitation, and accurate inventory control in a busy food bank environment.

Applicants should have a HS diploma or GED and 1–2 years in a warehouse setting. Reach truck experience and Serve-Safe certification are preferred but not required. This position is on-site with competitive benefits.

Qualifications

• HS Diploma/GED preferred; 1–2 years warehouse/material handling experience required.
• Reach truck experience preferred.
• Serve-safe certification preferred.
• Ability to lift 50+ lbs and work in a fast-paced warehouse environment.

Responsibilities

• Unload, count, weigh, label, and store products to maximize space and efficiency.
• Maintain vehicle inspection and temperature logs.
• Assist with order picking and inventory cycle counts.
• Support sanitation and safety standards across the warehouse.

Skills

Warehouse experience

Education

HS Diploma/GED

Tools

Reach truck

Job description

Description

Consider a career that allows you to make a positive impact on others’ lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 50 million meals in 2024 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties.

Greater Cleveland Food Bank Mission Statement: “Together with our community, we provide nutritious food and essential resources so our neighbors facing hunger can thrive.”

Join the Greater Cleveland Food Bank team and experience a supportive culture of continuous learning and development. We offer competitive pay and excellent benefits, including:

• Paid Time Off and Holiday Pay beginning day one
• Low-cost medical, dental, and vision insurance
• Generous retirement plan
• Wellness programs
• Childcare assistance
• Tuition and Student Loan assistance
• Short-term and long-term disability coverage
• Life insurance

SUMMARY

This position is responsible for the timely transfer of product from various locations to proper pick bins and designated warehouse locations. This position is also responsible for assisting in the timely and accurate receiving, tagging, and storing of food and non-food products, in support of the instructions and objectives established by the Receiving Supervisor. This position is responsible for the physical maintenance of the loading docks and equipment. This position also maintains high standards of warehouse sanitation and safety. The following duties are performed personally.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. This list is not all-inclusive, and other duties may be assigned.

• All job functions must be performed safely and within GCFB Safety guidelines
• Unloads, counts/weighs, labels, and stores products effectively (when needed) to promote maximum warehouse space utilization and efficient distribution of products.
• Maintains accurate vehicle inspection and temperature logs
• Responsible for transferring product to proper locations, making sure all products are located to support the most efficient order picking.
• Performs WAP (Warehouse Activity Plan) replenishments each day, either as primary or backup when necessary.
• Assembles Standard Distribution Order (SDO) and other Foodbank orders accurately, from stock, utilizing assigned pick lists and referring to product location, inner packing, description and quantity.
• Assists with inventory cycle counting.
• Provides superior customer service while accepting product from donors.
• Maintains high standards of warehouse sanitation and safety at all times. Ensures that empty pallets and production packaging are removed from aisles, coolers, and freezers.
• Provides housekeeping services for the warehouse areas and other areas, as scheduled or necessary, to maintain the highest level of cleanliness and pest control.
• Immediately reports to supervisor any repairs that are necessary or required on equipment or facility, ensuring that facility and equipment are properly maintained and are in good working condition.
• Removes dangerous conditions prior to an accident or injury occurring (i.e., water spill clean-up, etc.).
• May be used to assist in pulling orders in the main warehouse or pulling produce orders, as needed.
• Actively support and champion initiatives aimed at driving continuous improvement throughout the organization. May participate in one of the following: LEAN council, a kaizen, 5S campaign or other process improvement efforts to support continuous improvement and improved processes within the food bank.
• Performs other duties as assigned.

FEED Values and Organization-Wide Competencies

All employees are expected to demonstrate the following organization-wide competencies in a manner consistent with our FEED Values:

F – Fostering Engagement (Value):

We collaborate with our community and each other, embracing diverse ideas, perspectives, and experiences to strengthen our mission and deependo potential.

• Collaboration (Competency): Builds productive relationships, shares knowledge, seeks diverse perspectives, and contributes to a positive team environment.
• Access and Awareness (Competency): Promotes dignity, respect, accessibility, and an inclusive environment where people feel welcomed and supported.

E – Excellence (Value):

We are responsible stewards of community resources, maintain high standards of performance, and continuously seek opportunities to improve, innovate, and create greater impact.

• Accountability (Competency): Takes ownership of responsibilities, decisions, and results; follows through on commitments and responsibly stewards organizational resources.
• Continuous Learning (Competency): Seeks feedback, learns from successes and challenges, embraces innovation, and pursues opportunities for growth and improvement.

E – Empowerment (Value):

We encourage, educate, and support our partners, volunteers, employees, and all those touched by hunger so everyone can contribute at their fullest potential.

• Developing and Supporting Others (Competency): Encourages learning, shares knowledge, provides support, and helps others contribute, develop, and succeed.

D – Dedicated to Service (Value)

We provide leadership in the hunger relief movement while keeping the people we serve at the center of every decision, action, and interaction.

• Mission Commitment (Competency): Demonstrates commitment to food security and community well-being by actively supporting the organization’s mission and maintaining a focus on meaningful community impact.

Supervisory Responsibilities

N/A or description of duties.

Qualifications

HS Diploma/GED preferred. One to two years warehouse/material handling experience required. Previous shipping/receiving experience preferred. Reach truck experience preferred. Serve-safe certified, preferred. Required commitment to making interactions across different cultures and backgrounds a strength of our organization as demonstrated through work, life or community experience.

Physical Requirements and Environment

The physical requirements for this position include: Occasional ability to remain in a stationary position. Ability to move about inside the office and to access truck cab and deliver product constantly. Ability to operate a computer or other office productivity machinery constantly. Ability to ascend/descend stairs to access workspaces frequently. Ability to position or move body to access filing cabinets or other work equipment constantly. Ability to constantly be able to exchange accurate information, take and give direction and hear safety warnings. Ability to constantly inspect product, judge distance between equipment, shelves and permanent structures. Ability to frequently detect spoiled product or quality of meals. Ability to move office equipment/supplies constantly. Ability to lift 50+ lbs. on a regular basis. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Salary Range: $21.60 per hour, commensurate with experience

Proud to be a North Coast 99 Employer for Ten Years in a Row!

Please note that the Food Bank does not sponsor work visas for our positions. Candidates must have the legal right to work in the United States without the need for visa sponsorship. Offer of employment is contingent upon successful completion of an initial background check, drug screening, physical examination, and employment verification, and will be completed during the onboarding process.