Warehouse Dock Associate

Greater Cleveland Food Bank Inc; Cleveland (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off and Holiday Pay from day

Low-cost medical, dental, and vision

Generous retirement plan

Wellness programs

Childcare assistance

Tuition and Student Loan assistance

Short-term and long-term disability

Life insurance

Job summary

The Greater Cleveland Food Bank Inc. is seeking a reliable Warehouse Associate to support timely receiving, storing, and transferring product across the facility. You will help maintain cleanliness, dock safety, and accurate order fulfillment for food and non-food items.

Responsibilities include unloading, labeling, and inventory tasks, plus supporting efficient distribution and adherence to safety guidelines. Join a team committed to feeding Northeast Ohio with efficiency and care.

Qualifications

• HS Diploma/GED required or preferred.
• At least 1–2 years of warehouse/material handling experience.
• Experience with shipping/receiving and warehouse operations preferred.
• Serve-safe certification preferred.

Responsibilities

• Unload, count/weigh, label, and store products to maximize space and support efficient distribution.
• Maintain vehicle inspection and temperature logs.
• Transfer products to correct locations to support efficient order picking.
• Perform replenishments and assemble standard distribution orders.
• Assist with inventory cycle counting and maintain sanitation and safety standards.
• Support continuous improvement initiatives (LEAN, 5S, etc.).
• Perform other duties as assigned.

Skills

Warehouse operations

Shipping/receiving

Reach truck experience

Safety compliance

Team collaboration

Education

HS Diploma/GED

Tools

Reach truck

Job description

Description

Consider a career that allows you to make a positive impact on others’ lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 50 million meals in 2024 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties.

Greater Cleveland Food Bank Mission Statement: “Together with our community, we provide nutritious food and essential resources so our neighbors facing hunger can thrive.”

Join the Greater Cleveland Food Bank team and experience a supportive culture of continuous learning and development. We offer competitive pay and excellent benefits, including:

• Paid Time Off and Holiday Pay beginning day one
• Low-cost medical, dental, and vision insurance
• Generous retirement plan
• Wellness programs
• Childcare assistance
• Tuition and Student Loan assistance
• Short-term and long-term disability coverage
• Life insurance

SUMMARY

This position is responsible for the timely transfer of product from various locations to proper pick bins and designated warehouse locations. This position is also responsible for assisting in the timely and accurate receiving, tagging, and storing of food and non-food products, in support of the instructions and objectives established by the Receiving Supervisor. This position is responsible for the physical maintenance of the loading docks and equipment. This position also maintains high standards of warehouse sanitation and safety. The following duties are performed personally.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. This list is not all-inclusive, and other duties may be assigned.

• All job functions must be performed safely and within GCFB Safety guidelines
• Unloads, counts/weighs, labels, and stores products effectively (when needed) to promote maximum warehouse space utilization and efficient distribution of products.
• Maintains accurate vehicle inspection and temperature logs
• Responsible for transferring product to proper locations, making sure all products are located to support the most efficient order picking.
• Performs WAP (Warehouse Activity Plan) replenishments each day, either as primary or backup when necessary.
• Assembles Standard Distribution Order (SDO) and other Foodbank orders accurately, from stock, utilizing assigned pick lists and referring to product location, inner packing, description and quantity.
• Assists with inventory cycle counting.
• Provides superior customer service while accepting product from donors.
• Maintains high standards of warehouse sanitation and safety at all times. Ensures that empty pallets and production packaging are removed from aisles, coolers, and freezers.
• Provides housekeeping services for the warehouse areas and other areas, as scheduled or necessary, to maintain the highest level of cleanliness and pest control.
• Immediately reports to supervisor any repairs that are necessary or required on equipment or facility, ensuring that facility and equipment are properly maintained and are in good working condition.
• Removes dangerous conditions prior to an accident or injury occurring (i.e., water spill clean-up, etc.).
• May be used to assist in pulling orders in the main warehouse or pulling produce orders, as needed.
• Actively support and champion initiatives aimed at driving continuous improvement throughout the organization. May participate in one of the following: LEAN council, a kaizen, 5S campaign or other process improvement efforts to support continuous improvement and improved processes within the food bank.
• Performs other duties as assigned.

Supervisory Responsibilities

N/A or description of duties.

Qualifications

HS Diploma/GED preferred. One to two years warehouse/material handling experience required. Previous shipping/receiving experience preferred. Reach truck experience preferred. Serve-safe certified, preferred. Required commitment to making interactions across different cultures and backgrounds a strength of our organization as demonstrated through work, life or community experience.

Physical Requirements and Environment

The physical requirements for this position include: Occasional ability to remain in a stationary position. Ability to move about inside the office and to access truck cab and deliver product constantly. Ability to operate a computer or other office productivity machinery constantly. Ability to ascend/descend stairs to access workspaces frequently. Ability to position or move body to access filing cabinets or other work equipment constantly. Ability to constantly be able to exchange accurate information, take and give direction and hear safety warnings. Ability to constantly inspect product, judge distance between equipment, shelves and permanent structures. Ability to frequently detect spoiled product or quality of meals. Ability to move office equipment/supplies constantly. Ability to lift 50+ lbs. on a regular basis. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Salary Range: $21.60 per hour, commensurate with experience

Proud to be a North Coast 99 Employer for 2016-2026

Please note that the Food Bank does not sponsor work visas for our positions. Candidates must have the legal right to work in the United States without the need for visa sponsorship. Offer of employment is contingent upon successful completion of an initial background check, drug screening, physical examination, and employment verification, and will be completed during the onboarding process.