Warehouse & Customer Service Specialist (Tile)

Best Tile; Kirby Corner (VT); On-site; USD 29,000 - 32,000; Full time

Job summary

Best Tile in Williston, VT is seeking a dedicated warehouse customer service associate. You will handle orders, assist contractors and DIY customers, and learn our tile products and installation techniques in a fast-paced, team-oriented environment.

This role emphasizes accuracy, strong math, communication, and multitasking, with opportunities for advancement. A forklift certification is preferred and a valid driver's license is required.

Qualifications

• 1-2 years material handling experience focusing on customer service and contractor sales.
• Forklift certification strongly preferred; training will be provided.
• Willingness to work a flexible schedule including evenings and weekends.
• Possession of a current and valid driver's license.
• Strong basic math skills.
• Ability to pass a post-offer employment screening including drug/alcohol testing, physical capacity testing, and a background check.

Responsibilities

• Receiving and shipping large complex orders
• Taking, processing & picking orders
• Inventory control
• Maintain and increase sales to contractor/builder customers
• Answering telephones
• Assisting with a variety of customers
• Becoming proficient with tile products and installation techniques
• Customer orientation
• Self-motivated to learn our products
• Detail orientation
• Proven communication skills
• Excellent problem-solving skills
• Ability to meet the very physical demands of the position
• Tile installation experience is a plus
• Warehouse experience is a plus
• Leadership / Management experience is a plus

Skills

Material handling

Customer service

Contractor sales

Job description

Best Tile in Williston, VT is seeking a dedicated warehouse customer service associate. You will handle orders, assist contractors and DIY customers, and learn our tile products and installation techniques in a fast-paced, team-oriented environment.

This role emphasizes accuracy, strong math, communication, and multitasking, with opportunities for advancement. A forklift certification is preferred and a valid driver's license is required.