Warehouse & Customer Experience Specialist

iDig North America; North Carolina; Hybrid; USD 38,000 - 52,000; Full time

Job summary

iDig North America is seeking a Warehouse Operations & Customer Support Coordinator to manage the daily operation of our small warehouse and provide administrative and customer support to our customers and dealer network.

This is a hands-on, multi-functional role requiring handling receiving, processing orders, preparing invoices, coordinating shipments, and maintaining accurate records, while acting as a key contact for customers and dealers.

Qualifications

• Experience coordinating orders and shipments.
• Strong organizational skills and attention to detail.
• Ability to work independently and take ownership of tasks.

Responsibilities

• Manage daily warehouse tasks and maintain accurate records.
• Process orders, invoices, shipments, and communications with customers and dealers.

Skills

Order processing

Customer support

Warehouse operations

Documentation

Job description

iDig North America is seeking a Warehouse Operations & Customer Support Coordinator to manage the daily operation of our small warehouse and provide administrative and customer support to our customers and dealer network.

This is a hands-on, multi-functional role requiring handling receiving, processing orders, preparing invoices, coordinating shipments, and maintaining accurate records, while acting as a key contact for customers and dealers.