Warehouse Counter Associate

gemairedistributors; Boynton Beach (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

gemairedistributors is seeking a Counter Sales Warehouse Associate to support sales counters and daily warehouse operations. You will handle orders, assist customers, and ensure accurate picking and stocking to keep the showroom and warehouse running smoothly.

The role emphasizes strong customer service, multitasking in a fast-paced environment, and adherence to safety protocols with daily inventory responsibilities.

Qualifications

• 1+ year experience in a Counter Sales or Customer Service role, preferably in HVAC.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal, problem solving and customer service skills.
• Ability to work independently and meet goals.
• Proficient with Microsoft Office products.

Responsibilities

• Interact with internal and outside sales people, vendors and contractors.
• Showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with dealers and end users.
• Complete sales order process for customers with upsell opportunities.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify received items against orders for accuracy.
• Pick and verify orders for customers; prepare for shipment as needed.
• Assist with physical inventory and inventory control.
• Maintain grounds and warehouse in a neat, safe condition.
• Wear appropriate PPE and adhere to safety requirements.
• Perform other duties as assigned.

Skills

Customer service

Sales

Interpersonal skills

Multitasking

Microsoft Office

Tools

Inventory software

Warehouse equipment

Job description

Interact with internal and outside sales people, vendors and contractors.

Responsible for showroom merchandising and re-stocking product.

Assist in resolving customer relations problems with both dealers and end users.

Complete sales order process for customers with efforts to up-sell associated items.

Daily loading and unloading of products.

Receive, inspect and stock all merchandise.

Verify all items received to items ordered for accuracy.

Pick and verify orders for customers and prepare orders for shipment as needed.

Assist with physical inventory and inventory control.

Appropriate use and maintenance of OF device

Provide excellent customer service to external customers.

Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.

Adhere to all safety requirements relevant to one’s regular job duties.

Wear appropriate PPE.

Perform other duties as assigned.

Required Qualifications

Minimum 1+ year experience in a Counter Sales or Customer Service role, preferably in the HVAC industry

Proven success in sales and providing excellent customer service

Strong interpersonal skills including sales, problem solving and customer service

Ability to work independently, while meeting assigned goals and objectives in designated time frames.

Ability to multitask and work in a fast paced environment

A willingness to learn and grow with our Company.

Knowledge of Microsoft Office products.

Proven commitment to customer service and a safe work environment

The Counter Sales Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and unloading of products, and inventory control using warehouse equipment state of the art technology. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.