Warehouse Coordinator/Auditor

Arnoff-Moving-and-Storage-1; Town of Malta (NY); On-site; USD 20,000 - 25,000; Full time

Job summary

Arnoff Moving and Storage in Malta, NY is seeking a Warehouse Coordinator / Auditor to manage and audit the Warehouse Management System (WMS), ensuring accurate billing, inventory integrity, and SLA adherence. You will align contracts, monitor KPIs, and act as a liaison across warehouse, operations, Sales, and Finance.

The role requires reviewing contracts, developing SOPs, and supporting audits for multiple customers. Strong attention to detail and experience with WMS platforms are essential.

Qualifications

• Experience in warehouse or logistics operations with WMS knowledge.
• Experience with billing audits, inventory control, KPIs, and SLA compliance.
• Proficiency with WMS platforms; Extensiv, Windfall, and/or Moversuite preferred.
• Strong attention to detail, analytical skills, and communication abilities.

Responsibilities

• WMS Management - Assist to maintain and audit WMS for new and existing customers; configure profiles, billing rules, SKUs, and workflows.
• Customer Billing Audits - Audit customer billing for accuracy and contract compliance; review charges and coordinate with Finance.
• Inventory Auditing & Cycle Counts - Oversee cycle counting; review variance reports and ensure accurate WMS adjustments.
• Warehouse Metrics & SLA Tracking - Track KPIs, monitor SLAs, and prepare performance reports.
• Contract Review & Internal Collaboration - Review contracts for consistency with WMS configuration and billing; assist templates.
• SOP Development - Create and maintain SOPs related to processes and compliance.
• Customer Interaction - Serve as a point of contact for customers regarding inventory, billing, and audits.
• Other duties as directed by management

Skills

WMS knowledge

Billing audits

Inventory control

KPIs tracking

SLA compliance

Analytical skills

Communication skills

Organizational skills

Education

High school Diploma

Tools

Extensiv

Windfall

Moversuite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Warehouse Coordinator/Auditor

Admin Malta, NY, US

2 days ago Requisition ID: 1102

Salary Range: $20.00 To $25.00 Annually

Job Title: Warehouse Coordinator / Auditor

Reports to: Corporate GM Warehousing

FLSA Status: Non-Exempt

Hours: 7:00am-4:00pm (40 hours with 1 Hour per day unpaid lunch)

Job Summary: The Warehouse Coordinator / Auditor is responsible for the day to day maintenance and auditing of the company's Warehouse Management Systems (WMS's) to ensure accurate customer billing, inventory integrity, operational performance, and customer SLA compliance. This role supports new and existing customers in all locations by maintaining system accuracy, reviewing and aligning customer contracts, tracking warehouse metrics, developing standard operating procedures (SOPs), and serving as a key liaison between warehouse, operations, customers, Sales, and Finance.

Key Responsibilities

• WMS Management -Assist to maintain and audit the companies Warehouse Management System's (WMS's) for new and existing customers. Configure customer profiles, billing rules, SKUs, and workflows. Ensure WMS's configuration aligns with contracts, SLAs, and operational requirements. Troubleshoot and resolve system discrepancies.
• Customer Billing Audits -Audit customer billing for accuracy and contract compliance. Review storage, handling, and accessorial charges. Identify discrepancies and coordinate resolution with Finance.
• Inventory Auditing & Cycle Counts -Oversee and audit cycle counting programs. Review variance reports, investigate root causes, and ensure accurate WMS adjustments.
• Warehouse Metrics & SLA Tracking -Track warehouse KPIs including inventory accuracy, order accuracy, productivity, and on-time shipping. Monitor customer SLAs and compliance. Identify risks and prepare internal and customer performance reports.
• Contract Review & Internal Collaboration -Collaborate with Sales, Finance, and Operations on customer contracts. Review existing contracts for consistency with WMS configuration, billing, and SLAs. Assist in creating and maintaining standard contract templates.
• SOP Development -Create and maintain SOPs related to processes, audits, inventory control, metrics, and compliance.
• Customer Interaction -Serve as a point of contact for customers regarding inventory, billing, WMS setup, metrics, and audit inquiries.
• Other duties as directed by management

Qualifications & Skills

• High school Diploma
• Good Organizational Skills
• Experience in warehouse or logistics operations with strong WMS knowledge
• Experience with billing audits, inventory control, KPIs, and SLA compliance
• Proficiency with WMS platforms; Extensiv, Windfall, and/or Moversuite preferred
• Strong attention to detail, analytical skills, and communication abilities