Warehouse Automation Technician (Full-time)

IKEA Gruppe; Port Wentworth (GA); On-site; Confidential; Full time

Benefits offered by this job

Generous paid time off

WiselyPay – early wage access

Paid parental leave

Retirement and bonus plans

Co-worker discount

Job summary

IKEA Gruppe is seeking an on-site technician at our Georgia facility to manage silo automation (MFC) and maintain the silo Warehouse Management System, ensuring stock control and storage strategies are optimized. You will troubleshoot issues, operate conveyors and cranes, and coordinate with partners to support daily unit goals.

The role demands hands-on maintenance, strong problem-solving, and the ability to work at heights in a fast-paced fulfillment environment.

Qualifications

• Safety minded with a high school diploma or GED.
• College/Trade schooling in Industrial Electrical/Electronics preferred.
• 1–3 years IKEA/retail logistics on-site technician experience.
• Experience with conveyors and cranes preferred.
• Able to work at heights and in tight spaces.
• Strong troubleshooting using schematics and test tools.
• Basic PLC and network knowledge.
• Strong written and verbal communication.

Responsibilities

• Assume primary responsibility for silo automation MFC.
• Maintain silo WMS, stock keeping and storage strategies.
• Respond to system issues, troubleshoot, and report disruptions.
• Operate conveyors, cranes, and related machinery.
• Communicate with operational partners to support goals.
• Lead system deployments and build competencies for operations.
• Monitor automation KPIs and drive performance improvements.

Skills

Safety Minded

Analytical skills

Troubleshooting

PLC knowledge

Communication skills

Education

High School diploma/GED

Industrial Electrical/Electronics or related degree

Facilities/Industrial Maintenance training

Tools

Conveyor systems

Cranes

Storage/retrieval machines (cranes)

Job description

Why we will love you

You care about making a positive impact in the world. A warehouse job at IKEA is so much more than moving things from A to B. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.

What you'll be doing day to day

• Assume primary responsibility for the silo automation Material Flow Control System (MFC).
• Maintain the silo Warehouse Management System (WMS), including stock keeping processes and storage strategies.
• Respond to silo related system issues, troubleshoot effectively, and report disruptions promptly.
• Operate and perform routine maintenance on conveyors, cranes, and other automation/silo related machinery.
• Maintain regular communication with operational partners to support daily unit goals.
• Proactively follow established working routines to minimize silo downtime and contribute to positive silo operations.
• Coordinate and support third party suppliers performing silo maintenance, system updates, or other technical tasks related to the silo and its components.
• Maintain a clean, organized, and safe work environment across all areas of the fulfillment unit.
• Contribute to a strong IKEA culture that values diversity and inclusion for all co workers and customers.
• Support high performing daily operations by developing and optimizing automation system capabilities with a proactive, end to end fulfillment mindset.
• Handle system errors, perform minor bug fixes, and maintain a neat, clean environment to ensure peak machine performance.
• Troubleshoot electrical, electronic, and mechanical problems, and perform repairs as needed to maximize system uptime.
• Implement and coordinate Level 0 support, conducting analysis during disturbances and responding to disruptions or system configuration failures.
• Lead system deployments, including implementing system developments, configuring operations, and building the necessary competencies to operate automated solutions.
• Act as a change agent by supporting leaders and co workers during system, process, or operational shifts.
• Monitor and follow up on automation KPIs, creating action plans to improve performance in line with defined system setups.

Together as a team

We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!

JOB TYPE: Permanent, Full-time

BENEFITS ELIGIBLE: Yes

HOURS: 34-40 hours per week.

The pay range for this role is $24.01/hr. - $37.27/hr. based on Ikea relevant years of experience.

At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

Qualifications

• Safety Minded
• High School diploma, General Education Degree (GED) or relevant experience.
• College/Trade school education in Industrial Electrical/Electronics, Facilities/Industrial Maintenance, or similar field with emphasis on electrical/electronics training preferred.
• 1-3 years IKEA and/or retail logistics/distribution services experience with emphasis as an on-site technician required.
• Previous material handling equipment experience preferred.
• Technical knowledge of conveyor systems and storage/retrieval machines (cranes) a plus.
• Ability to be harness trained, work in tight spaces, and at elevated height required.
• Have strong reasoning and analytical skills for error correction, and the ability to troubleshoot using schematics, test tools, and computer based monitoring and testing software.
• Have basic knowledge of PLC’s and connected components, along with basic network communication and connectivity experience.
• Strong written and verbal communication skills.
• Ability to lift up to 70 lbs./30kgs ergonomically. Ability to stand and walk for long periods of time.
• Must be mechanically inclined and understand mechanical devices, not limited to: motors and gearboxes, chains and sprockets, wire rope and sheeves, bearings, etc…
• Be self-motivated, confident in making decisions, able to work independently and as a team.

The starting rate/ salary for this position ranges from 24.01 USD to 37.27 USD and will be based on relevant work experience.