Warehouse Automation Software Engineer and Support Specialist

aizoOn USA Inc.; Grand Rapids (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

aizoOn USA Inc., based in Grand Rapids, Michigan, seeks a Software Developer and Support Specialist for warehouse automation. You will split time between coding and helping customers, supporting Diamond Warehouse and PowerPick with engineering and field teams.

Proficiency in C++, C#, Java, PHP, and SQL is expected to succeed in this role. You will design, test, and maintain software features, diagnose issues, assist go-lives, and participate in code reviews.

Qualifications

• Bachelor's degree or equivalent hands-on software experience.
• Experience with C++, C#, Java, or PHP development.
• Working knowledge of SQL and relational databases.
• Strong troubleshooting and clear written and verbal communication.

Responsibilities

• Design, develop, test, and maintain features and fixes for our warehouse automation software.
• Provide technical support to customers via phone, email, and remote sessions.
• Diagnose and resolve software, database, and system integration issues, including root cause analysis in the code.
• Support go-lives, upgrades, and migrations, including some customer site visits.
• Participate in code reviews and contribute to sound development practices.
• Document issues, fixes, and procedures in a clear, reusable way.
• Build strong working relationships with customer operations and IT teams.

Skills

C++

C#

Java

PHP

SQL

Education

Bachelor's degree in Computer Science, Software Engineering, or related field

Tools

Git

Job description

aizoOn USA Inc., based in Grand Rapids, Michigan, seeks a Software Developer and Support Specialist for warehouse automation. You will split time between coding and helping customers, supporting Diamond Warehouse and PowerPick with engineering and field teams.

Proficiency in C++, C#, Java, PHP, and SQL is expected to succeed in this role. You will design, test, and maintain software features, diagnose issues, assist go-lives, and participate in code reviews.