Warehouse Associate with Customer Service Focus

Staff Perm; Violet Wood (PA); On-site; USD 57,859,000 - 63,370,000; Full time

Job summary

Staff Perm is seeking a Warehouse Associate in Levittown, PA to support shipment/receiving and assist customers in locating parts. You will operate forklifts, handle clerical tasks, and use computer systems to manage orders in a busy warehouse environment.

The role requires a High School diploma or GED, a drug test and background check, and experience with electric sit-down/stand-up and propane forklifts. Hours are 7:30am–4:30pm, Monday–Friday.

Qualifications

• High School diploma or GED is required.
• Successful drug test and background check within last 7 years.
• Experience operating electric sit-down/stand-up and propane forklifts is required.

Responsibilities

• Perform warehouse and clerical duties related to shipment and receipt of materials.
• Receive goods, verify against shipment records, and inspect condition.
• Pack items for shipment and record transactions in the system.
• Route materials to inspection or stock areas and complete documentation.
• Assist customers in-store by looking up parts and orders in the computer.
• Maintain accurate shipping/receiving records and cycle counts.

Skills

Forklift operation

Customer service

Computer skills

Shipping and receiving

Cycle counts

Lifts 50 lbs

Verbal & written communication

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Are you skilled in warehouse operations and enjoy assisting customers? Join a top HVAC manufacturing company as a Warehouse Associate where your customer service and operational skills will be valued.

This role combines warehouse duties with customer service responsibilities. You will support shipment and receipt processes while helping customers locate parts and manage orders using computer systems in a busy warehouse setting.

Job Details

• PAY RATE: 21.00 hour
• HOURS: 7:30am to 4:30pm (M-F)
• LOCATION: Levittown, PA 19057
• EMPLOYMENT TYPE: Contract
• JOB REQUIREMENTS: Electric sit down/stand up forklift, propane forklift - Required
• BASIC REQUIREMENTS: High School diploma or GED - Required
• BASIC REQUIREMENTS: Drug Test
• BASIC REQUIREMENTS: Background Check (Felony and Misdemeanor last 7 years)

Responsibilities

• Perform manual warehouse and computer clerical duties related to shipment and receipt of materials, supplies, equipment, and finished products under general supervision.
• Receive goods, verify items against shipment records, and inspect condition.
• Gather, verify, and pack items for shipment according to specifications and transportation methods.
• Record received and shipped items following established procedures.
• Route materials, supplies, and equipment to inspection or stock areas.
• Complete written and computerized documentation.
• Assist customers in the store by looking up parts and orders in the computer system.

Required Qualifications

• High School diploma or GED.
• Successful completion of drug test and background check (felony and misdemeanor last 7 years).
• Experience with electric sit down/stand up forklifts and propane forklifts is required.
• Counter sales or customer service experience.
• Counting skills for cycle counts.
• Computer skills to look up parts and customer orders.
• Shipping and receiving experience.
• Good oral and written communication skills.
• Proficiency with Microsoft applications.
• Ability to lift up to 50 lbs.

Preferred Qualifications

• General HVAC knowledge is helpful.

All offers of employment are contingent upon successful completion of a background check and drug screening based on local, state, and federal laws.

Minor offenses will not necessarily disqualify a candidate and all situations are reviewed by HR for compliance with local laws and hiring requirements.