Warehouse Associate - Shipping

Shepherd Electric Company, LLC.; Richmond (VA); On-site; USD 27,552 - 30,307; Full time

Job summary

Shepherd Electric Company, LLC. is seeking a motivated Shipping Team Member in Richmond, Virginia. The role involves pulling and staging outbound orders, ensuring documentation accuracy, and maintaining a safe shipping area.

The ideal candidate will have a high school diploma, preferred shipping or warehouse experience, and be able to lift up to 60 lbs. Training for forklift certification is provided within the first 30 days.

Qualifications

• Prior shipping, warehouse, or fulfillment experience preferred; motivated entry-level candidates considered.
• Forklift or pallet jack certification required or ability to obtain within 30 days of hire.
• Ability to lift up to 60 lbs. regularly and stand for extended periods.

Responsibilities

• Pull, verify, and stage outbound orders accurately.
• Confirm shipping documentation is complete and accurate before shipment.
• Operate pallet jacks, hand trucks, and shipping equipment safely.

Skills

Shipping and receiving expertise

Attention to detail

Physical stamina

Familiarity with warehouse management systems

Education

High school diploma or equivalent

Tools

Warehouse management systems

Excel

Job description

Shift & Hours

Monday - Friday, 10:00am - 7:00pm

Compensation

Starting between $20.00 - $22.00 per hour depending on experience.

Responsibilities

• Pull, verify, and stage outbound orders accurately – right product, quantity, destination.
• Confirm shipping documentation is complete and accurate before shipment.
• Perform final physical checks to catch discrepancies before departure.
• Ensure will‑call orders are staged, labeled, and ready before customer arrival.
• Coordinate with counter sales and dispatch on priority or time‑critical orders.
• Generate and verify bills of lading, packing slips, and delivery confirmations for all outbound shipments.
• Document and communicate shipping exceptions (shortages, substitutions, split shipments) promptly.
• Maintain accurate records of outbound activity in the warehouse management system.
• Flag documentation errors or system discrepancies to the Warehouse Manager.
• Accurately pull orders from bin locations and confirm picks against order documents.
• Return mis‑picks, over‑pulls, and damaged product to proper locations immediately.
• Report recurring pick errors or bin location discrepancies for root cause review.
• Operate pallet jacks, hand trucks, and shipping equipment safely in compliance with company standards.
• Conduct pre‑shift equipment checks and report maintenance needs.
• Maintain an organized, hazard‑free shipping area.
• Apply safety compliance and alert leadership to unsafe conditions.
• Surface workflow friction or staging inefficiencies to management for improvement.
• Cross‑train on receiving and warehouse floor functions.
• Support onboarding of new shipping team members.

Success Metrics (first 90 days)

• Orders leave the dock accurately with complete documentation every shift.
• Will‑call orders staged and ready before customers arrive without being asked.
• Shipping exceptions documented and communicated the same day.
• Shipping area organized and hazards addressed each shift.
• At least one meaningful improvement surfaced (e.g., staging tweak, documentation habit).
• Warehouse manager trusts that every order that left the dock today left correctly.

Qualifications

• High school diploma or equivalent.
• Prior shipping, warehouse, or fulfillment experience preferred; motivated entry‑level candidates considered.
• Forklift or pallet jack certification required or ability to obtain within 30 days of hire.
• Familiarity with warehouse management systems and standard computer tools (Excel, email) preferred.
• Ability to lift up to 60 lbs. regularly and stand for extended periods.
• Success in pre‑employment screening requirements.

Equal Opportunity Statement

We are an Equal Opportunity Employer. Veterans, individuals with disabilities, and all qualified applicants are encouraged to apply.