Warehouse Associate - SFM

Conference Technologies; Springfield, Chicopee (MA, MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401K plan

Bonus eligibility

PTO + holidays

Cell phone reimbursement

Disability insurance

Job summary

Conference Technologies is seeking a Warehouse Associate at our Springfield, MA branch. The role supports sales, technical, and accounting teams to ensure a fantastic customer experience.

You will handle inventory, order processing, and general warehouse duties while engaging with clients and executives. Ideal candidates have a high school diploma and 1–2 years in retail or warehouse settings, with strong customer service and communication skills.

Qualifications

• Minimum high school degree required.
• Prefer at least 1-2 years in a retail or warehouse environment.
• Customer service experience.

Responsibilities

• Work with sales and office staff as directed.
• Inventory management (shipping/receiving/storing).
• Order entry.
• Order tracking.
• General Warehouse Duties.
• Interaction with high-level clients & executives, handling special requests as needed.
• Other tasks assigned.

Skills

Customer service

Inventory management

Order entry

Order tracking

Verbal communication

Education

High school diploma

Job description

Job Details

Job Location: Springfield - Chicopee, MA 01020 Salary Range: $19.00 - $23.00 Hourly Travel Percentage: Up to 25%

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our mission has been simple: to provide a fantastic customer experience.

At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI.

We have developed a collaborative and lively working environment, where the best and the brightest AV experts show up to work each day ready to have fun, and employ their passion for and knowledge of technology into everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.

What are we looking for?

We are looking for a Warehouse Associate for our Springfield, MA branch, whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience.” Our warehouse associates are sharp, organized, and friendly administrative professionals who work with our sales, technical, and accounting staff to help CTI meet our goal of providing a fantastic customer experience. We are looking for somebody dependable, personable, and enthusiastic who embraces any challenges that come their way. If this sounds like you, we will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done.

These responsibilities will give you an idea, but not a full picture of what you will do as a Warehouse Associate, as we work to embrace and capitalize on our employees’ strengths:

• Work with sales and office staff as directed
• Inventory management (shipping/receiving/storing)
• Order entry
• Order tracking
• General Warehouse Duties
• Interaction with high-level clients & executives, handling special requests as needed
• Other tasks assigned

We value our culture above all, and applicants who merely want to punch in their time cards every day are not what we are looking for. If you have the following traits, you might be what CTI is looking for:

• You are willing to fearlessly embrace company culture.
• You can work independently with minimal guidance (but aren’t afraid to ask the right questions when you need help!).
• You have strong verbal and written communication skills, and can be the face of our company to our clients.

Experience:

• Minimum high school degree required
• Prefer at least 1-2 years in a retail or warehouse environment
• Customer service experience.

What’s in it for you?

At CTI, we know our company’s success is directly correlated to the success of our employees. So it’s fitting that we thrive on and encourage employee growth, both professionally and personally.

Our competitive compensation package includes:

• A competitive base pay $19/hr to $23/hr (DOE)
• Employer-matched medical and dental insurance (available after 60 days of employment)
• Employer-matched 401K after 6 months of employment
• Bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
• Cell phone reimbursement plan.
• Long and Short Term Disability 100% paid by CTI.

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire