Warehouse Associate/Counter Sales Specialist

Socket.dev; Davenport (IA); On-site; USD 26,000 - 29,000; Full time

Job summary

All Tile - CCS/Walcro in Davenport, IA is seeking a Warehouse Associate/Counter Sales Specialist to support warehouse operations and counter service. The role involves processing orders, inventory management, and delivering excellent customer assistance at the counter.

Typical schedule is Monday to Friday, 7:30am–4:30pm, with pay ranging from $19 to $21 per hour based on experience. Must be able to lift heavy items and pass background and drug screening where required.

Qualifications

• Prior warehouse or fulfillment experience is required.
• Strong customer service skills and attention to detail are essential.
• Able to perform basic math and read instructions accurately.

Responsibilities

• Pick, pack, stage, and load customer orders.
• Receive inventory and inspect products for damage; stock products to bin locations.
• Verify orders for accuracy and quality at every stage of receiving and shipping process.
• Operate forklifts, pallet jacks, and other material handling equipment.
• Follow shipping and receiving SOPs for paperwork and electronic systems.
• Assist the Branch Manager in safety, maintenance, and cleanliness of the warehouse.
• Organize inventory for safety and efficiency.
• Ensure pallets are shrink-wrapped, strapped, and banded for storage and transport.
• Provide proactive customer service at the counter.
• Enter bids, quotes, and orders for customers and outside sales personnel.
• Take telephone sales and provide information services.
• Restock, clean, and organize showroom shelves.
• Follow opening and closing procedures; balance cash drawer.
• Carry out other duties as assigned.

Skills

Warehouse experience

Customer service

Basic math

Reading comprehension

Education

High School diploma or equivalent

Tools

Forklift certification

Job description

About All Surfaces Together, We Are More.

All Surfaces is a leading distributor of flooring and flooring installation products, proudly serving the Upper-Midwest and Mountain West for over 76 years. Our commitment to our Core Values—People First, Do Right, Go Beyond, Always Improve, & Let’s Go!—drives our success as we support residential and commercial flooring contractors, builders, and retailers across 16 states.

Position Summary

We are immediately seeking a qualified Warehouse Associate/Counter Sales Specialist to support the warehouse and store with operational excellence. Fulfill logistical needs in processing, store inventory, picking orders, ensuring orders are going out for deliveries, customer service, and counter service.

Branch: All Tile - CCS/Walcro in Davenport, IA

Work Schedule

Monday-Friday 7:30am-4:30pm

Pay

$19-$21/hr depending on experience

Responsibilities

• Pick, pack, stage, and load customer orders.
• Receive inventory and inspect products for damage, stock products to bin locations.
• Verify orders for accuracy and quality at every stage of receiving and shipping process.
• Operate all equipment necessary for material handling such as forklifts, pallet jacks, and other relevant equipment.
• Follow shipping and receiving standard operating procedures (SOP) for both paperwork and electronic systems processes.
• Assist the Branch Manager in executing warehouse standards of safety, maintenance, and cleanliness.
• Organize inventory to meet safety, efficiency, and inventory control standards for storage and transport.
• Ensure SOPs for inventory control are followed so pallets are properly shrink-wrapped, strapped, and banded for storage and transport.
• Provide customer service to customers with a proactive sales approach.
• Properly enter bids, quotes, and orders for customers, managers, and outside sales personnel.
• Take telephone sales and provide information services for customers and outside sales personnel.
• Restock, clean, and organize shelves in the showroom.
• Follow the proper opening and closing procedures.
• Balance cash drawer at the end of the shift.
• Carry out other duties and responsibilities as may be assigned or required.

Qualifications

Education & Experiences

• High School diploma or equivalent degree.
• Minimum of 2 years of warehouse and or fulfillment experience or a similar environment.
• 1-3 years of experience in a customer service environment.
• Able to perform basic math skills and reading comprehension.
• Excellent attention to detail with consistent, accurate, and quality work output.
• Must be able to organize and prioritize tasks to maximize productive results.
• Must be able to regularly lift over 75Ibs.

Other Qualifications

• Forklift experience and the ability to obtain forklift certification.
• Experience in the flooring industry is a plus.
• Able to wear work boots and meet the standard of the company’s workplace safety.
• Be able to pass a background check and drug test for pre-employment screening.
• Legally permitted to work in the United States.