Warehouse Associate/Counter Sales Rep

All Surfaces; Lexington (KY); On-site; USD 24,796 - 27,552; Full time

Job summary

All Surfaces is seeking a qualified Warehouse Associate/Counter Sales Representative to provide logistical support for our Lexington location. This role includes responsibilities such as picking orders, ensuring inventory accuracy, and delivering excellent customer service.

Ideal candidates will have at least 2 years of warehouse experience and strong customer service skills, along with the ability to lift heavy items. Competitive pay starts at $18-$20/hr with a Monday to Friday work schedule.

Qualifications

• Minimum of 2 years of warehouse and or fulfillment experience.
• Experience in a customer service environment (1-3 years).
• Ability to regularly lift over 75 lbs.

Responsibilities

• Pick, pack, stage, and load customer orders.
• Receive inventory and inspect products for damage.
• Provide customer service with a proactive sales approach.

Skills

Warehouse experience

Customer service

Forklift operation

Basic math skills

Attention to detail

Education

Minimum of 2 years of warehouse and or fulfillment experience

1-3 years of experience in a customer service environment

Tools

Forklift

Job description

Together, We Are More.

All Surfaces is a leading distributor of flooring and flooring installation products, proudly serving the Upper-Midwest and Mountain West for over 76 years. Our commitment to our Core Values—People First, Do Right, Go Beyond, Always Improve, & Let’s Go!—drives our success as we support residential and commercial flooring contractors, builders, and retailers across 16 states.

Position Summary

We are immediately seeking a qualified Warehouse Associate/Counter Sales Representative to support the warehouse and store with operational excellence. Fulfill logistical needs in processing, store inventory, picking orders, ensuring orders are going out for deliveries, customer service, and counter service.

Branch: All Tile - CCS in Lexington, KY

Work Schedule: Monday-Friday 7:30am-4:30pm

Pay: $18-$20/hr

Responsibilities

• Pick, pack, stage, and load customer orders.
• Receive inventory and inspect products for damage, stock products to bin locations.
• Verify orders for accuracy and quality at every stage of receiving and shipping process.
• Operate all equipment necessary for material handling such as forklifts, pallet jacks, and other relevant equipment.
• Follow shipping and receiving standard operating procedures (SOP) for both paperwork and electronic systems processes.
• Assist the Branch Manager in executing warehouse standards of safety, maintenance, and cleanliness.
• Organize inventory to meet safety, efficiency, and inventory control standards for storage and transport.
• Ensure SOPs for inventory control are followed so pallets are properly shrink-wrapped, strapped, and banded for storage and transport.
• Provide customer service to customers with a proactive sales approach.
• Properly enter bids, quotes, and orders for customers, managers, and outside sales personnel.
• Take telephone sales and provide information services for customers and outside sales personnel.
• Restock, clean, and organize shelves in the showroom.
• Follow the proper opening and closing procedures.
• Balance cash drawer at the end of the shift.
• Carry out other duties and responsibilities as may be assigned or required.

Qualifications

Education & Experiences

• Minimum of 2 years of warehouse and or fulfillment experience or a similar environment.
• 1-3 years of experience in a customer service environment.
• Able to perform basic math skills and reading comprehension.
• Excellent attention to detail with consistent, accurate, and quality work output.
• Must be able to organize and prioritize tasks to maximize productive results.
• Must be able to regularly lift over 75 lbs.

Other Qualifications

• Forklift experience and the ability to obtain forklift certification.
• Experience in the flooring industry is a plus.
• Able to wear work boots and meet the standard of the company’s workplace safety.
• Be able to pass a background check and drug test for pre-employment screening.
• Legally permitted to work in the United States.