Warehouse Associate/Counter Sales Specialist

All Surfaces Inc.; Davenport (IA); On-site; USD 30,000 - 42,000; Full time

Job summary

All Surfaces Inc. is seeking a Warehouse Associate/Counter Sales Specialist for the Davenport, IA branch. The role supports warehouse operations, fulfills orders, handles counter sales, and ensures accurate inventory and deliveries.

You will assist with loading, packing, and organizing inventory while maintaining safety and SOP compliance. Prior experience in flooring industry is a plus, with pre-employment checks required.

Qualifications

• Minimum of 2 years of warehouse or fulfillment experience.
• 1-3 years of customer service experience.
• Able to perform basic math and reading comprehension.
• Must regularly lift over 75 lbs.

Responsibilities

• Pick, pack, stage, and load customer orders.
• Receive inventory and stock products to bin locations.
• Verify orders for accuracy and quality at receiving/shipping.
• Operate forklifts, pallet jacks, and related equipment.
• Follow SOPs for inventory control, packing, and shipping workflows.
• Provide proactive customer service at the counter and over the phone.

Skills

Warehouse operations

Customer service

Inventory control

Shipping & receiving

Tools

Forklift

Job description

Together, We Are More.
All Surfaces is a leading distributor of flooring and flooring installation products, proudly serving the Upper-Midwest and Mountain West for over 76 years. Our commitment to our Core Values—People First, Do Right, Go Beyond, Always Improve, & Let’s Go!—drives our success as we support residential and commercial flooring contractors, builders, and retailers across 16 states.

Position Summary

We are immediately seeking a qualifiedWarehouse Associate/Counter Sales Specialist to support the warehouse and store with operational excellence. Fulfill logistical needs in processing, store inventory, picking orders, ensuring orders are going out for deliveries, customer service, and counter service.

Branch: All Tile - CCS/Walcro in Davenport, IA

Work Schedule: Monday-Friday 7:30am-4:30pm

Responsibilities

• Pick, pack, stage, and load customer orders.
• Receive inventory and inspect products for damage, stock products to bin locations.
• Verify orders for accuracy and quality at every stage of receiving and shipping process.
• Operate all equipment necessary for material handling such as forklifts, pallet jacks, and other relevant equipment.
• Follow shipping and receiving standard operating procedures (SOP) for both paperwork and electronic systems processes.
• Assist the Branch Manager in executing warehouse standards of safety, maintenance, and cleanliness.
• Organize inventory to meet safety, efficiency, and inventory control standards for storage and transport.
• Ensure SOPs for inventory control are followed so pallets are properly shrink-wrapped, strapped, and banded for storage and transport.
• Provide customer service to customers with a proactive sales approach.
• Properly enter bids, quotes, and orders for customers, managers, and outside sales personnel.
• Take telephone sales and provide information services for customers and outside sales personnel.
• Restock, clean, and organize shelves in the showroom.
• Follow the proper opening and closing procedures.
• Balance cash drawer at the end of the shift.
• Carry out other duties and responsibilities as may be assigned or required.

Qualifications

Education & Experiences

• Minimum of 2 years of warehouse and or fulfillment experience or a similar environment.
• 1-3 years of experience in a customer service environment.
• Able to perform basic math skills and reading comprehension.
• Excellent attention to detail with consistent, accurate, and quality work output.
• Must be able to organize and prioritize tasks to maximize productive results.
• Must be able to regularly lift over 75Ibs.

Other Qualifications

• Forklift experience and the ability to obtain forklift certification.
• Experience in the flooring industry is a plus.
• Able to wear work boots and meet the standard of the company’s workplace safety.
• Be able to pass a background check and drug test for pre-employment screening.
• Legally permitted to work in the United States.