Warehouse Associate - 2nd Shift (2p-11p)

DecisionPoint Technologies, Inc.; Greensboro, Northern (NC, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

DecisionPoint Technologies, Inc. is seeking a Warehouse Associate in Greensboro, NC. You will receive, store, ship, and pick inventory and parts, while leveraging NetSuite and IntelliTrack to process orders, RMAs, and shipments.

You will maintain inventory accuracy and train new associates to uphold consistent processes. The ideal candidate has 1–2+ years in warehousing, familiarity with ERP systems, and a forklift certification is a plus.

Qualifications

• High school diploma, GED, or equivalent.
• 1–2+ years of warehouse, receiving, or shipping experience preferred.
• Experience in IT hardware or electronics distribution is a plus.
• Experience in fast-paced environments and with material handling equipment.
• Knowledge of shipping and receiving processes.

Responsibilities

• Support Logistics and Service Managers with daily administrative tasks.
• Assist with receipt, shipment, and picking/restocking of parts and equipment.
• Process rental returns and RMAs in line with SLAs.
• Ensure inbound/outbound shipments are processed on time and deadlines met.
• Make corrections to RMAs, receipts, transfers, and shipments per procedures.
• Enforce Warehouse SOPs and maintain a safe working environment.
• Assist Finance with reconciling purchase orders and payment discrepancies.
• Maintain warehouse presentation and organization per safety standards.
• Use NetSuite, IntelliTrack, and related systems to monitor inventory records.
• Plan and execute regular cycle counts and full physical inventory.
• Investigate inventory issues and coordinate adjustments with Logistics and Finance.
• Promote inventory integrity and accountability.

Skills

Order Fulfillment

Inventory Management

Attention to Detail

Reliability

Communication

Organization

Safety

Data Entry

ERP Systems

Forklift Certification

Education

High School Diploma

Tools

NetSuite

IntelliTrack

ERP Software

Job description

Description

Innovate. Empower. Make an Impact.

At DecisionPoint Technologies, we connect people, data, and technology to empower faster, smarter decisions when it matters most. As a leader in enterprise mobility, barcoding, managed services, and operational technology, we help North America’s top organizations boost productivity, streamline operations, and drive resilience.

Whether you're developing solutions, managing projects, or driving innovation, your work will directly impact industry leaders across retail, logistics, manufacturing, and healthcare. Join us and shape the future of operational excellence.

Job Summary:

Under minimal supervision of the Logistics Manager, receive, store, ship, and pick inventory, parts, and other equipment. Access, view, and update NetSuite and IntelliTrack to process orders, RMAs, and shipments. Maintain inventory integrity and train new Warehouse associates as needed. Be an advocate for warehouse systems use and promote consistent processes and procedures in support of inventory accuracy.

Job Responsibilities

• Support Logistics and Service Managers with daily administrative tasks.
• Assist with the receipt, shipment, and picking/restocking of parts, equipment, and other materials.
• Process rental returns and manage Return Merchandise Authorizations (RMAs) accurately and in accordance with SLAs.
• Ensure all inbound deliveries and outbound shipments are processed on time—meeting all deadlines.
• Make appropriate corrections to RMAs, receipts, transfers, and shipments when needed, according to established procedures.
• Enforce compliance with Warehouse SOPs and maintain a safe working environment.
• Assist the Finance team with reconciling purchase orders and payment discrepancies.
• Maintain presentation and organization of the warehouse in accordance with safety standards and customer-ready conditions.
• Use NetSuite (NS), IntelliTrack, and other related systems to monitor and maintain accurate inventory records.
• Help plan and execute regular cycle counts and full physical inventory for DPT and customer-owned stock.
• Investigate inventory issues and coordinate adjustments with the Logistics Manager and Finance team.
• Promote inventory integrity and ensure all inventory is accounted for.

Requirements

Education & Experience:

High school diploma, GED, or equivalent; 1–2+ years of warehouse, receiving, or shipping experience preferred (experience in IT hardware or electronics distribution is a plus). Experience working in fast-paced environments. Experience using material handling and warehouse equipment. Knowledge of shipping and receiving processes preferred.

Core Competencies & Skills:

• Order Fulfillment & Inventory: Hands-on experience with order picking, packing, shipping, receiving, material handling, inventory management, and stock control.
• Attention to Detail: High level of accuracy in picking, packing, and entering inventory data.
• Reliability & Accountability: Strong work ethic, dependable attendance, and a high degree of personal responsibility.
• Communication & Collaboration: Ability to effectively communicate information clearly and professionally in both spoken and written English, with the ability to work effectively across departments and contribute to a collaborative team environment.
• Organization & Productivity: Excellent time management and organizational skills, with the ability to follow procedures and maintain productivity under deadlines.
• Safety: Strong safety awareness and commitment to safety compliance at all times.

Technical & Equipment Skills:

• Data Entry & Math: Basic math and data entry skills for recording items, counting stock, and checking shipments.
• Systems Experience: Experience with ERP or warehouse software systems preferred.
• Certifications: Forklift certification preferred, but not required.

General Environment and Physical Demands

The Warehouse Associate position requires the ability to lift, carry, push, and pull materials up to designated weight limits (e.g., up to 50 pounds), stand and walk for extended periods, and regularly bend, stoop, kneel, crouch, reach, and perform repetitive movements throughout the workday. The role also requires manual dexterity, hand-eye coordination, and the ability to safely operate warehouse equipment, including forklifts, pallet jacks, and hand trucks, as applicable. Employees must be able to work in a warehouse environment with varying temperatures and conditions, visually inspect products and shipment documentation, and maintain the physical stamina necessary to perform duties safely and efficiently in a fast-paced environment.

Benefits

DecisionPoint Technologies offers a competitive compensation and benefits package designed to support your success both professionally and personally. Eligible employees may participate in:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Health Savings Account (HAS) and Flexible Spending (FSA) options
• Paid Time Off
• Company-Paid Holidays
• Company-Paid Short-Term and Long-Term Disability
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Professional Development Opportunities
• Monthly Technology Benefit

Join Our Team

DecisionPoint Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.