Warehouse Associate

American Freight Furniture & Mattress; Fort Wayne (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Warehouse Associate to ensure the smooth movement and management of inventory. This role is crucial for maintaining the flow of merchandise from the dock to the sales floor, requiring strong physical capability and attention to detail. The ideal candidate will thrive in a fast-paced environment, ensuring timely shipments and excellent customer service. Join a team that values safety, efficiency, and teamwork, and contribute to a dynamic workplace where your efforts directly impact customer satisfaction and operational success.

Qualifications

• Ability to lift and move at least 50 pounds.
• Strong attention to detail for inventory accuracy.

Responsibilities

• Manage inventory flow between dock, sales floor, and delivery.
• Ensure timely and accurate order processing and shipping.
• Maintain a clean and safe working environment.

Skills

Inventory Management

Customer Service

Product Assembly

Housekeeping

Education

High School Diploma

Job description

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Description

The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup, and delivery. This role ensures the proper evaluation and shipping of merchandise and manages inventory flow. The Warehouse Associate is also responsible for unloading trailers (Receiving). This is an individual contributor role within a designated unit.

Job Duties

1. Fill order requests, stage merchandise, and load for timely shipments (Shipping).
2. Evaluate products and move to designated zones for processing (Receiving).
3. Move merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and remove 'sold' merchandise from the sales floor.
4. Audit and maintain accuracy of HFM (Hold for Merchandise) staging area.
5. Responsible for assembling merchandise.
6. Assemble and disassemble fixtures for seasonal flexes or floor plan changes.
7. Process receipts and ensure inventories are controlled, monitored, and logged.
8. Create required documentation to log all shipments and deliveries to customers.
9. Ensure customer service through timely, attentive, and friendly service during all customer pick-ups and inquiries.
10. Report and respond to Store Management about unsafe and/or unethical conditions.
11. Develop a "team" environment with the sales floor, providing timely movement of merchandise and setting floor to presentation standards.
12. Protect company assets by following policies and procedures for customer pick-up.
13. Perform daily housekeeping, including cleaning and straightening.
14. Perform miscellaneous duties as required, including extra sales help once cross-trained.
15. Maintain a safe and clean receiving area.
16. Assist customers by delivering items to their car, helping load and secure merchandise.

Requirements

• Must be able to lift and move at least fifty (50) pounds to facilitate merchandise flow and replenishment.

Additional Information

American Freight is an equal opportunity employer. We respect diversity and do not discriminate based on race, color, creed, religion, national origin, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other protected characteristic. Our management is committed to fair employment practices. Concerns can be directed via email to [e-mail] or by calling 1-855-733-4357.