Warehouse Assistant Manager

Easterseals-Goodwill Northern Rocky Mountain; Boise (ID); On-site; USD 38,000 - 52,000; Full time

Job summary

Easterseals-Goodwill Northern Rocky Mountain is seeking an Assistant Manager to support daily operations across the warehouse, outlet, and recycling center. In the absence of the manager, you will plan, train staff, and stand in as Supervisor in Charge to keep operations moving smoothly.

You will work to deliver strong guest and donor service, enforce ESGW policies, and cross-train team members in all areas.

Qualifications

• Must be able to read, write and speak English to communicate with staff and guests.
• Experience in retail or comparable management preferred; 0-2 years.
• Ability to work with people with disabilities preferred.
• Must have basic computer skills and internet proficiency.

Responsibilities

• Perform all management tasks in the absence of the manager and assist planning and training.
• Supervise outlet and warehouse staff to meet goals and ensure guest/donor service.
• Assist with retail and production operations to maximize sales potential.
• Move between assignments as priorities change and be responsive to operations needs.

Skills

Guest service mindset

Disability awareness

Interpersonal skills

Communication

Monetary & cost management

English proficiency

Education

High School/Equivalent

Tools

Computer software proficiency

Job description

Perform all management tasks in the absence of the manager. Assists manager in planning and training. Also assists daily operations of assigned warehouse, outlet, and recycling center. Presents a professional image to set an example for staff. Plays an active role on management team. Will serve, at times, as “Supervisor in Charge” of entire facility. Must ensure that Easter Seals-Goodwill policies and procedures are uniformly enforced and followed. Cross-training required in all aspects of Goodwill.

Assistant Managers are expected to distance themselves from those they supervise, especially when they have been promoted from within. Model professional boundaries with staff, participants, and the public.

Supervises outlet and warehouse staff to ensure that goals are met. Responsible for assuring a high level of guest and donor service. Performs duties according to the established Best Practices of ESGW NRM. Assists with all retail and production operations to achieve maximum sales potential.

The Goodwill warehouse and outlet are subject to changing and unpredictable circumstances, especially regarding the ebb and flow of salvage and the need to efficiently move a significant volume of product through the outlet and recycling system. This position is expected to be responsive to these needs; showing initiative to accomplish the tasks at hand and being prepared to move between assignments as priorities change.

Requirements

• Sensitive to guest needs and wishes
• Ability to work effectively with people with disabilities or other special needs preferred
• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Prefer profit and loss, sales, or cost management accountability experience.
• Must have strong interpersonal, communication, monetary, organizational, and decision-making skills.
• Must be able to read, write and speak the English language in order to communicate with staff and guests.

Physical Requirements

• Ability to move independently or with reasonable accommodation within the facility and community.
• Applicant must be physically and mentally able to perform all job requirements.
• Able to lift and carry 20-100 pounds with team lifting or mechanical assistance
• Able to stand, stoop, bend, or carry for extended periods
• Able to go up and down steps
• Able to stand and walk entire shift.
• Tolerance of extreme changes in temperature and humidity
• Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
• May be required to work more than 40 hours per week
• Occasional overnight travel and weekend work required if applicable.
• Must have reliable transportation, a good driving record, valid driver’s license, and proof of personal vehicle insurance.
• Must pass DMV check
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience

• High School/Equivalent
• 0-2 years
• Retail or comparable management experience

Easterseals-Goodwill Offers a Comprehensive & Competitive Benefits Package Including

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.