Warehouse Asset & IT Hardware Lead

EOS; Town of Newark (WI); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Onsite parking

EV charging access

Complimentary breakfast and/or lunch

Snacks and beverages onsite

Employee discounts

Job summary

EOS IT Solutions is hiring an ITL Asset Technician to bridge warehouse operations with hands-on IT hardware diagnostics and repair coordination. This role leads standard creation, supports global asset teams, and ensures data integrity and timely repairs across Apple and Windows devices.

You will manage inventory, coordinate shipments, and provide performance reporting while supporting regional logistics and new hire equipment deployment. A fast-paced, team-driven environment awaits.

Qualifications

• Experience leading or mentoring a team in a fast-paced environment.
• Experience in logistics, warehousing, IT support, or hardware repair preferred.
• Strong technical aptitude and willingness to learn device repair.

Responsibilities

• Lead standard creation and ensure adherence across global asset technician teams.
• Act as a point of escalation for process, technical, and operational queries.
• Provide hardware support for Apple and Windows devices.
• Deliver software support across macOS and Windows environments (Boot Camp and Parallels).
• Triage assets and diagnose hardware or cosmetic issues, recommending appropriate repairs.
• Troubleshoot internal systems and resolve day-to-day operational challenges.
• Manage repair timelines, partner deadlines, and ensure high-quality completion standards.
• Compile repair data and provide performance reporting to management.

Skills

Team leadership

IT hardware repair

Apple & Windows support

Logistics knowledge

Inventory management

Tools

Microsoft Office

Google Workspace

Job description

EOS IT Solutions is hiring an ITL Asset Technician to bridge warehouse operations with hands-on IT hardware diagnostics and repair coordination. This role leads standard creation, supports global asset teams, and ensures data integrity and timely repairs across Apple and Windows devices.

You will manage inventory, coordinate shipments, and provide performance reporting while supporting regional logistics and new hire equipment deployment. A fast-paced, team-driven environment awaits.