Warehouse Administrator

R&S Logistics; Knoxville (TN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Medical insurance

Dental insurance

Vision insurance

Health Savings Account with company X

401(k) with company match

Company-Paid Life Insurance

Parental Leave

Job summary

R&S Logistics is seeking a Warehouse Administrator to support daily operations in a fast-paced warehouse and office setting. The role is full-time, non-exempt, with occasional overtime and on-location duties under the supervision of the Warehouse Supervisor.

Responsibilities include handling orders via WMS, managing inventory, coordinating inbound/outbound carriers, and maintaining accurate records while ensuring excellent customer communication and service. Forklift experience is a plus.

Qualifications

• Customer service and strong communication skills are essential.
• Attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Knowledge of warehouse operations and inventory control.
• Proficiency with Microsoft Word/Excel and data entry.
• Experience with Warehouse Management System (WMS) preferred.
• Ability to work both independently and in a team.
• Previous warehouse/distribution center experience preferred.
• Forklift operation may be required occasionally.

Responsibilities

• Serve as first point of contact for customer accounts.
• Distribute BOLs, packing lists, and shipping paperwork promptly.
• Prepare and forward customer reports on request.
• Respond to customer inquiries with accuracy and timeliness.
• Use WMS to track inventory and status updates.
• Receive, process, and prioritize customer orders.

Skills

Customer service

Attention to detail

Warehouse operations

Communication skills

Task prioritization

MS Office

Data entry

Teamwork

WMS experience

Warehouse experience

Tools

WMS

Forklift

Job description

Warehouse Administrator (KX1)

Full Time, Non-Exempt. Overtime: Occasional. Reports to: Warehouse Supervisor. Pay: Based on Experience. Location: Warehouse and Office Environment.

Job Philosophy:

R&S Logistics is a single-source 3PL team whose employees embody our values of Agility, Stewardship, Tenacity, being Invested in shared success, and demonstrating Gratitude!We strive to attain the standard set forth in Colossians 3:23, doing our best at every opportunity.

With responsibilities spanning Operations and Customer Relations, the Warehouse Administrator is a vital member of the R&S Logistics Team.

R&S Logistics Warehouse Administrators function as a reliable and available first point of contact for customers, demonstrating our commitment to customer satisfaction.The Warehouse Administrator is detail-oriented, with an exceptional ability to organize workflows and prioritize tasks.Warehouse Administrators demonstrate flexibility and a willingness to accept new and challenging assignments while displaying a commitment to customer satisfaction and safe operations.

Working in a fast-paced environment, Warehouse Administrators take professional ownership of customers’ inventory fulfillment.Tasks include but are not limited to: WMS-based order processing, physical retrieval of inventory, reorganization of stock, staging of inventory, and scheduling of inbound and outbound carriers.

Warehouse Administrators are able to accurately follow a supervisor’s direction but also possess the ability to succeed with minimal oversight.

The Warehouse Administrator Position is On-Location; occasional travel may be required. This position may require occasional evening or weekend work based on business needs.

Benefits:

• Paid Time Off
• Medical, Dental, & Vision Insurance
• Health Savings Account with Company Match
• 401(k) with Company Match
• Company-Paid Life Insurance
• Parental Leave

Responsibilities and Duties:

• Being the First Point of Contact for Customer Accounts
• Sending Customer’s BOLs, Packing Lists, and other Shipping paperwork in timely manner.
• Sending Standard Reports In Adherence to Customer Time-frame Requirements.
• Preparing, Reviewing, and Forwarding Custom Reports at Customer Request
• Responding to Customer Inquiries with Accuracy and Timeliness
• Utilize Warehouse Management System (WMS) to Track Inventory Movement, Maintain Accurate Records, and Proactively Advise Customer of Inventory Status
• Receiving, Processing, Prioritizing and Scheduling of Customer Orders
• Advising Warehouse Manager or Supervisor of Notable Customer Requirements
• Loading, Unloading, Verifying Count & Condition of, Carefully Handling and Properly Storing Customer Inventory
• Actively Participating in Ongoing Training Programs with Satisfactory Results
• Adhering to R&S Logistics’ Standards of Quality and Customer Service
• Safely Operating a Forklift
• Occasionally Assisting in Warehouse Maintenance & Improvements.
• Performing Duties Customarily Assigned to Warehouse Associates on an As-Needed Basis
• Adhering to all Industry-Specific and Site-Specific Safety Requirements
• Accurately Reporting Time Worked, Adhering to Clock-In/Clock-Out Procedures
• Adhering to R&S Logistics’ Employee Handbook

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.

Qualifications and Skills:

• Strong Customer Service Skills
• Strong Attention to Detail
• Strong knowledge of Warehouse Operations, Including Inventory Control
• Strong Written and Verbal Communication Skills
• Ability to Organize and Prioritize Tasks in a Fast-Paced Environment
• Intermediate Knowledge of Microsoft Office Products especially Word and Excel.
• Advanced Computer Data Entry and Keyboarding
• Ability to Work in both a Team Environment and Independently
• Cognitive Ability and Manual Dexterity to Satisfactorily Perform Duties and Complete Tasks
• Previous experience in a warehouse or distribution center setting preferred.
• Previous experience with a Warehouse Management System (WMS) preferred.

Physical Requirements:

• Constantly Operating a Computer, Printer, and Other Miscellaneous Office Machinery
• Standing, Walking, & Sitting for Prolonged Periods
• Working in Seasonally Hot or Cold Warehouse Environment
• Moving Loads of Up To 50 Pounds
• Bending, Squatting, and Reaching