Wardrobe Stylist

St. John Knits; Charleston (SC); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) plan

Job summary

A luxury retail brand in Charleston is seeking a Wardrobe Specialist - Keyholder to enhance store sales and ensure a premium service experience. Responsibilities include sales goal achievement, client management, and merchandising support. Ideal candidates will have 2-3 years of luxury retail sales experience and a strong customer-oriented mindset. This full-time role offers competitive pay and benefits.

Qualifications

• Honesty and integrity are essential.
• Results oriented with a solutions mindset.
• Experience developing a loyal client base.

Responsibilities

• Achieve and exceed sales goals set by Store Management.
• Maintain client book to generate sales.
• Support merchandizing and store appearance according to standards.

Skills

Relationship Selling Skills

Clienteling

Strong Product Knowledge

Professional Communication

Education

2-3 years sales experience in luxury retail

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from St. John Knits

The Wardrobe Specialist - Keyholder is responsible for contributing to the store sales by providing The St. John Experience level of service to all internal and external clients, building rapport with clients, clienteling, supporting the management team and representing St. John

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Consistently demonstrates Relationship Selling Skills to achieve and exceed planned daily, weekly and monthly sales goals set by Store Management

• Demonstrates the Relationship Selling Skills from the 5 Star Service program to actively develop new clients and further develop existing client relationships

• Demonstrates behavior that reflect the Guiding Principles

• Maintains client book to standard and generates sales utilizing the client book through appointments and daily correspondence with clients

• Demonstrates strong product knowledge; keeps updated on new products, marketplace and fashion trends

• Promotes and supports the St. John customer loyalty programs

• Demonstrates high degree of professionalism in communication, attitude and teamwork with clients, peers and management team

• Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)

• Understands and performs all POS functions accurately, professionally and within Company guidelines

• Has a strong knowledge of the alteration process and fitting a client for alterations

• Assists in merchandising and maintaining the appearance of the store according to St. John standards

• Maintain store, lunchroom, stockroom and bathroom to Company standards

• Assists in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies

• Actively contributes to non-selling activities and loss prevention initiatives

• Demonstrates high level of quality in work, attendance and appearance

• Actively participates in Monthly Touch Bases and follow-ups

• Attend all required Store Meetings

• Maintains standards of cleanliness and organization

• Adheres to all Company Policies & Procedures

• Adhere to Timekeeping procedures

• Adhere to local, state and federal laws

ADDITIONAL RESPONSIBILITIES:

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management

• Demonstrates high level of quality work, attendance and appearance

• Adheres to all Company Policies & Procedures and Safety Regulations

• Adheres to local, state and federal laws

• Additional responsibilities assigned by supervisor related to your position/department

• Ability to work varied hours, nights, days and weekends to support the business needs.

MINIMUM QUALIFICATIONS:

• Honesty and Integrity

• Results Orientated

• Solutions Orientated

• Thoroughness

EDUCATION/EXPERIENCE:

• 2-3 years sales experience in a luxury brand retail store

• Understands the luxury client

• Loyal client base or experience with clienteling

• Worked in a clienteling environment and has built a loyal client base

• Ability to work varied hours: nights, days and weekends to support the business needs

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Customer Service

• Industries

  Retail Luxury Goods and Jewelry, Retail, and Retail Apparel and Fashion

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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