Wardrobe Concierge & Guest Service Attendant

Caesars Entertainment; Atlantic City (NJ); On-site; USD 20,000 - 29,000; Full time

Job summary

Caesars Entertainment in Atlantic City is seeking a friendly guest services associate to greet internal guests and provide timely, accurate information. You will respond to inquiries with courtesy and work with several departments to ensure a smooth experience for visitors and colleagues.

Ideal candidates communicate clearly, act as a team player, and uphold service standards while maintaining a positive, professional demeanor in a fast-paced hospitality environment.

Responsibilities

• Understands and responds to internal guests needs.
• Communicates in a friendly, respectful and understandable manner.
• Politely gives consistent, timely and accurate information and finds answer when unsure.
• Uses outlined service behaviors when encountering guests.
• Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods.
• Is a team player, cooperates with employees within the department as well as other departments.
• Speaks positively about the company, co-workers and guests.

Job description

Caesars Entertainment in Atlantic City is seeking a friendly guest services associate to greet internal guests and provide timely, accurate information. You will respond to inquiries with courtesy and work with several departments to ensure a smooth experience for visitors and colleagues.

Ideal candidates communicate clearly, act as a team player, and uphold service standards while maintaining a positive, professional demeanor in a fast-paced hospitality environment.