Ward Clerk

Appalachian Regional Healthcare (ARH); Prestonsburg (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) in Prestonsburg, KY seeks a Ward Clerk to support Emergency Department operations through reception, requisitioning, and clerical duties.

You will greet patients, relay information, manage patient charts, assist with admissions and discharge records, handle payments, and coordinate with nursing staff and other departments.

The role requires strong communication, basic medical terminology, and computer skills, with prior hospital clerical experience preferred.

Qualifications

• High school diploma or GED required.
• AS or vocational secretarial training preferred.
• Hospital clerical experience helpful.
• Ability to document information accurately and communicate effectively.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition and secures signatures on documents as required.
• Operates communication system placing and answering calls, paging staff, keeping records, and assisting families.
• Determines patients' needs and escorts them to proper area or arranges transportation.
• Maintains inpatient roster, reports admissions and discharges daily.
• Maintains elective admission schedules and notifies patients when rooms are available.
• Prepares records related to patient admission, payment, and discharge.
• Pulls patient charts and maintains appointment schedules.
• Handles money and hospital keys as required.
• May assist patients in and out of vehicles.
• Operates office equipment and performs cashier duties.

Skills

Communication

Documentation

Interpersonal skills

Medical terminology

Computer basics

Requisition supplies

Education

High school diploma or GED

Secretarial AS or Vocational training

Job description

Overview

The Ward Clerk through communication, requisitioning, and management of supplies and equipment, compliments the activities of the nursing staff, patients, physicians, other hospital departments, and visitors. He/She performs general receptionist and clerical duties in order to facilitate efficient functioning of the Emergency Department.

Overview

The Ward Clerk through communication, requisitioning, and management of supplies and equipment, compliments the activities of the nursing staff, patients, physicians, other hospital departments, and visitors. He/She performs general receptionist and clerical duties in order to facilitate efficient functioning of the Emergency Department.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, keeping appropriate records, and assisting in locating patients' families.
• Determines patients' needs by admitting to the hospital or referring to the appropriate facility and escorts patients to the proper area or arranges transportation.
• Maintains a roster of inpatients by name, bed number, and religious preference, reporting daily on admissions and discharges.
• Maintains elective admission schedules and contacts patients when rooms become available.
• Prepares all necessary records relating to patient admission, payment, and discharge.
• Pulls patient charts and maintains appointment schedules.
• Handles money and retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties, including receipt of payments and issuance of receipts.
• Performs other related duties as assigned.

Qualifications

Minimum Education

• High school Diploma or equivalent GED
• Vocational or AS in Secretarial type positions (preferred)

Minimum Work Experience

• 2 years experience (preferred)

Required Skills, Knowledge, And Abilities

• Ability to communicate effectively and document information accurately.
• Ability to deal efficiently and effectively with a wide variety of individuals.
• Knowledge of basic medical terminology preferred.
• Basic computer knowledge is preferred.
• Hospital clerical background is preferred.Ability to requisition supplies is preferred.