WAN Provisioning & Carrier Coordination Specialist

Insight Global; Novi (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Insight Global is seeking a WAN Provisioning Coordinator to manage end-to-end provisioning and lifecycle management of WAN circuits and telecom services across multiple client locations. The role requires strong telecom/WAN background, excellent organization, Excel skills, and vendor management, with collaboration across IT, procurement, and business stakeholders.

You will coordinate quotes, activations, invoices, and reporting, while maintaining a big-picture view of telecom environments.

Qualifications

• 2–5+ years in WAN provisioning or telecom coordination.
• Experience from quote through installation and activation.
• Strong Excel skills with large datasets and reporting.
• Experience with Starlink or satellite connectivity is a plus.
• Experience coordinating with carriers and vendors.

Responsibilities

• Manage end-to-end WAN provisioning from quotes to activation.
• Coordinate activations, changes, upgrades, and disconnects across locations.
• Handle Starlink/satellite service ordering and tracking.
• Collaborate with carriers, vendors, and internal teams to resolve issues.
• Maintain accurate WAN circuit and asset records across systems.
• Create Excel-based reports using VLOOKUP/XLOOKUP and PivotTables.
• Prepare status updates for stakeholders and drive actions to completion.

Skills

WAN provisioning

Telecom coordination

Excel skills

Vendor management

Project coordination

Communication skills

MPLS SD-WAN VPN

Tools

Excel

PivotTables

Macros

Visio

Network automation tools

Job description

Insight Global is seeking a WAN Provisioning Coordinator to manage end-to-end provisioning and lifecycle management of WAN circuits and telecom services across multiple client locations. The role requires strong telecom/WAN background, excellent organization, Excel skills, and vendor management, with collaboration across IT, procurement, and business stakeholders.

You will coordinate quotes, activations, invoices, and reporting, while maintaining a big-picture view of telecom environments.