Waiver Program Care Coordination Lead

Vertical Home Health; Indianapolis (IN); On-site; USD 42,000 - 58,000; Full time

Job summary

Vertical Home Health is seeking a Care Coordinator to provide comprehensive oversight of client care coordination, ensuring continuity, compliance, and high-quality support.

You will maintain accurate, timely documentation, update service plans as clients' needs evolve, and act as a hub between clients, caregivers, case managers, and agency leadership to promote clarity and responsive, person-centered care.

Qualifications

• Provides oversight of client care coordination to ensure continuity and high-quality support.
• Maintains accurate, timely documentation and updates service plans as clients' needs evolve.
• Acts as a communication hub among clients, caregivers, case managers, and agency leadership to promote clarity and responsiveness.
• Monitors client satisfaction, resolves concerns, and supports delivery of authorized services while upholding regulatory standards.
• Identifies risks to retention or continuity and collaborates across departments to resolve barriers.

Responsibilities

• Oversee client care coordination to ensure continuity and high-quality support.
• Maintain documentation and update service plans as needs evolve.
• Serve as a communication hub among clients, caregivers, case managers, and leadership.
• Monitor client satisfaction and resolve concerns to ensure delivery of services.
• Identify risks to retention or continuity and resolve barriers to prevent missed care.

Skills

Care coordination

Client communication

Documentation

Regulatory compliance

Job description

Vertical Home Health is seeking a Care Coordinator to provide comprehensive oversight of client care coordination, ensuring continuity, compliance, and high-quality support.

You will maintain accurate, timely documentation, update service plans as clients' needs evolve, and act as a hub between clients, caregivers, case managers, and agency leadership to promote clarity and responsive, person-centered care.