Waiver Coordinator

Sevita; Baton Rouge (LA); On-site; USD 110,000 - 150,000; Full time

Job summary

Sevita in Baton Rouge, LA, seeks a seasoned leader to manage operations of a community generating approximately $7.5 million in revenue. You will provide direction, leadership, and supervision of professional staff at the program site to ensure quality services to individuals and compliance with state and federal standards.

This position oversees program planning, financial performance, census management, and collaboration with regional teams.

Qualifications

• Strong leadership and supervisory experience.
• Proven ability to ensure compliance with state and federal standards.
• Experience managing budgets, financial statements, and program performance.

Responsibilities

• Provide leadership and supervision of program staff; collaborate with regional support teams; ensure area safety and compliance.
• Organize orientation and training for program staff; audit training records to maintain standards.
• Oversee program planning, service delivery, and regulatory compliance to meet Sevita and regulatory standards.
• Monitor scheduling, overtime, and staffing utilization for efficient coverage of programs.
• Safeguard funds and ensure proper documentation and billing compliance for individuals served.

Skills

Leadership

Staff supervision

Regulatory compliance

Budget and financial management

Program planning

Census management

Job description

• Scope of Role:
• Manages the operations within a community with revenues of around $7.5 million.
• Key Responsibilities:
• Provides direction, leadership, and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individuals. Ensures compliance with applicable state and federal standards.
  

Summary

• Scope of Role:
• Manages the operations within a community with revenues of around $7.5 million.
• Key Responsibilities:
• Provides direction, leadership, and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individuals. Ensures compliance with applicable state and federal standards.
  

Essential Job Functions

Leadership And Supervision

• Personnel: Provides leadership including direct supervision of Program Directors or other staff; works with regional support team; implements Sevita employee practices; oversees area safety and workers’ compensation implementation; approves area involuntary terminations and reviews written warnings. Hires Program Directors in consultation with the Regional Director and Talent Acquisition teams. Consults with the Program Director and Talent Acquisition teams on hiring Program Supervisors.
• Training: Assists Program Directors and training managers with organizing and implementing orientation and training for assigned programs according to state compliance standards; provides orientation, training, and guidance to Program Directors; delivers training as a facilitator as needed for team; periodically audits training records.
  

Program Planning

• Management: Oversees system for implementation of program planning; monitors delivery of services and supports to meet Sevita and regulatory standards; ensures services are consistent, engaging, and relevant to the individuals served.
• Overtime: Monitors scheduling, overtime dashboards, and employee utilization for efficient coverage of area programs.
  

Financial Management

• Management: Responsible for financial performance of the area business unit, reviews financial statements, oversees area purchasing, understands and acts on all financial drivers with ability to interpret a P&L for their region with support from Finance, executes on action plans to improve performance of underperforming programs; assures billing compliance and documentation.
• Individuals’ Served Funds Management: Safeguards individuals' served funds and ensures compliance within area; verifies monthly financial ledgers for completeness and itemized receipts for purchases on behalf of individuals served.
  

Census Management

• Marketing: Identifies collateral, social media, virtual tours, and other marketing needs within area and escalates to Regional Directors.
• Referrals: Acts as primary contact for individual / family / guardian and case manager during referral process, responding to inquiries and referrals within a timely and professional manner; coordinates local events, community participation, and engagement with referral partners (MCOs, state referrals); manages intake referral checklist, working referrals in the pipeline in their area; reviews referrals to validate fit for specific locations and identifies and escalates potential barriers to serving individuals to Regional Director.
• Census Performance: Monitors