Program Supervisor

Sevita; Janesville (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

REM Community Services, a part of the Sevita family, is hiring a full-time, hourly supervisor to lead Direct Support Professionals in our community-based program. The role supports 4-8 individuals in residential settings or 10-15 in day programs, with a schedule of M-F 8a-4p and on-call coverage.

The ideal candidate will have a valid license, a clean driving record, and experience supervising DSPs in community services.

Qualifications

• Must have valid Driver's License for at least 1 year post permit.
• Must have a clean Motor Vehicle Record that meets Sevita insurability policy.

Responsibilities

• Supervise Direct Support Professionals on a day-to-day basis.
• Oversee program operations including supports delivery and health care.
• Ensure regulatory compliance and accurate documentation.

Skills

Supervise DSPs

Program oversight

Job description

• Supervise Direct Support Professionals

REM Community Services,

a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Pay :$18.00/hour

Schedule: M-F 8a-4p and oncall

Must have valid Driver's License for at least 1 year post permit and a clean Motor Vehicle Record that meet's Sevita insurability policy

Summary

• Position Type: Full-time, non-exempt, hourly supervisor role.

Scope of Role

• Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision.

Key Responsibilities

• Supervise Direct Support Professionals
• Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment.
• Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours.

Essential Job Functions

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

Services And Supports

• Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description).
• Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains
• Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts.
• Team Meetings: Attends and assists with routine progress meetings.
• Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation.
• Management of Individuals’ Assets: When assigned, assures safety of individual’s funds and property; monitors spending and reconciles individual’s financial accounts monthly.
• Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director.
• Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority.

Health Care

• General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts.
• Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others.
• Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies.
• Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use.
• Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans.

Stakeholder Relations

• Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders.
• Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery.

Personnel

• Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams.
• Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized.
• Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule.
• Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director.
• Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline.
• Employee Safety: Responsible for employee safety and workers’ compensation within the program; implements and monitors compliance with safety standards.
• Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance.

Financial Management

• Purchasing: When applicable, purchases food and