Waiver Case Manager- Hennepin County

Thomas Allen; Edina (MN); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

7 Paid Holidays

Paid Leave

Medical, dental, vision benefits

Health Savings Account (HSA) and FSA

401(k) retirement plan

Mileage reimbursement

Paid training and certifications

Career advancement opportunities

Mental health support

Job summary

Thomas Allen in Minnesota is seeking a Waiver Case Manager to build trusting relationships with individuals served and develop comprehensive care plans. You will coordinate services, connect clients with community resources, and support independence and well‑being through collaborative care planning.

The role requires a Bachelor’s in social work or related field, plus an active license or relevant degree, and typically involves travel for annual/semi‑annual meetings.

Qualifications

• Bachelor’s degree in social work and an active social work license issued by the Minnesota Board of Social Work or bachelor’s degree in special education, psychology, nursing, human services or other fields related to the education or treatment of people with developmental disabilities or related conditions.
• One year of experience in the education or treatment of people with developmental disabilities or related conditions OR a minimum of one course that specifically focuses on developmental disabilities (Note: If you do not meet this requirement, we provide training!)

Responsibilities

• Foster trusting relationships with individuals served, emphasizing empathy, effective communication, and compassion.
• Develop, review, and monitor individualized care plans aligned with the unique needs and goals of each individual.
• Coordinate services and collaborate with interdisciplinary teams to ensure seamless delivery of care.
• Connect individuals served with suitable community resources, empowering their independence and overall well-being.
• Ensure compliance with lead agency guidelines and maintain meticulous, up‑to‑date documentation.
• Complete daily case noting documentation of completed tasks.
• Collaborate with team members to assess and address evolving needs, making necessary adjustments to care plans.
• Provide support, education, and guidance to individuals and their families, enabling informed decisions regarding their care and increasing their ability to advocate for their needs.
• Regular travel to meet with clients to complete Annual and Semi-Annual meetings as well as on an as needed basis.

Education

Bachelor's degree in social work or related field

Active social work license or related fields (special education, psychology, nursing, human services)

Job description

We began providing residential services to individuals living with disabilities in 1977, and in 1984 became the first non-governmental entity in Minnesota to offer waiver case management. By delivering exceptional client care and creating a work culture that celebrates the employees who turn our mission into action, Thomas Allen has grown to employ more than 500 people and provide contracted services for more than 20 counties across Minnesota. Annually, we deliver a wide variety of services to more than 10,000 individuals of all needs, abilities, and ages - from infants to elders. Our services include waiver case management, community living services, care coordination, respite care, and community-based residential programs.

We have offices throughout the seven-county metro area and offer hybrid work arrangements after completing new-hire orientation and onboarding.

FLSA Status: Full-time, Hourly, Non-Exempt
FTE: 1.0 (40 hours per week)
Hiring Range: $24.52 - $26.73 USD Hourly DOE

As a Waiver Case Manager, you will have the opportunity to foster trusting connections with the individuals you serve. You will play a vital role in developing comprehensive care plans, coordinating services, and connecting individuals with community resources to increase their independence and overall well-being. Through creative problem-solving and coordination with a diverse team of other health and social service professionals, you will be at the center of ensuring your clients have every opportunity to lead self-directed fulfilling lives.

Key Responsibilities:

• Foster trusting relationships with individuals served, emphasizing empathy, effective communication, and compassion.
• Develop, review, and monitor individualized care plans aligned with the unique needs and goals of each individual.
• Coordinate services and collaborate with interdisciplinary teams to ensure seamless delivery of care.
• Connect individuals served with suitable community resources, empowering their independence and overall well-being.
• Ensure compliance with lead agency guidelines and maintain meticulous, up-to‑date documentation.
• Complete daily case noting documentation of completed tasks.
• Collaborate with team members to assess and address evolving needs, making necessary adjustments to care plans.
• Provide support, education, and guidance to individuals and their families, enabling informed decisions regarding their care and increasing their ability to advocate for their needs.
• Regular travel to meet with clients to complete Annual and Semi-Annual meetings as well as on an as needed basis.

Required Qualifications:

• Bachelor’s degree in social work and an active social work license issued by the Minnesota Board of Social Work or bachelor’s degree in special education, psychology, nursing, human services or other fields related to the education or treatment of people with developmental disabilities or related conditions.
• One year of experience in the education or treatment of people with developmental disabilities or related conditions OR a minimum of one course that specifically focuses on developmental disabilities (Note: If you do not meet this requirement, we provide training!)

Preferred Qualifications:

• Experience in CADI, BI, EW, DD waivers, and the AC program.
• Knowledge of MA, Medicare, and MN Healthcare programs.
• Familiarity with community resources and providers.
• Strong organizational skills and attention to detail.
• Proficiency in computer basics and familiarity with the Microsoft Office suite.
• Certified secondary language proficiency (Increased rate of pay depending on case needs).

Additional Requirements

• Must be at least 18 years of age.
• Valid driver's license, reliable vehicle for work purposes, acceptable driving record, and proof of auto insurance.
• Excellent written and verbal communication skills in English.
• Passing all background and requirements for facility and position; and
• The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.

What We Offer our Team Members!

Benefits provided to Full-Time Employees (35+ hours/week):

• 7 Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and one Floating Holiday to use when it matters most to you!
• Paid Leave = Paid vacation time off to help you recharge and maintain work-life balance & Earned Sick and Safe Time (ESST)
• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• 401(k) program to help you plan for your financial future
• Mileage reimbursement for work-related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well-being
• Opportunities for career advancement and growth to help you achieve your professional goals

Why Join Us?

• Be part of a dynamic team dedicated to making a difference in individuals' lives.
• Opportunities for growth and professional development through ongoing training.
• A supportive and inclusive work environment.
• Competitive compensation and benefits.
• Make a lasting impact on the community and individuals we serve.

Join our team and make a difference!

Thomas Allen is an Equal Opportunity Employer committed to diversity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.