Waitstaff LLH

101 Riverside Hospital, Inc.; Massachusetts; On-site; USD 21,000 - 27,000; Full time

Job summary

101 Riverside Hospital, Inc. seeks a Waitstaff member in Newport News, VA to deliver exceptional dining experiences to residents and guests.

You will work closely with kitchen staff to ensure accurate and timely meal service while adhering to dietary restrictions and safety protocols. Responsibilities include greeting guests, serving meals, handling requests, and maintaining cleanliness and organization of dining areas.

Qualifications

• High School Diploma or GED preferred.
• 1 year customer service in a hospitality setting preferred.
• Food Handlers Card VA required.

Responsibilities

• Greet and seat residents and guests promptly and serve meals.
• Be attentive to dietary restrictions and preferences.
• Coordinate with kitchen staff to ensure accurate, timely orders.
• Support team to provide seamless, timely, and accurate meal service.
• Complete opening/closing duties and restock supplies as needed.
• Assemble resident trays according to menu and dietary restrictions.
• Follow food safety, sanitation, and regulatory procedures.

Skills

Customer service

Food service

Team collaboration

Education

High School Diploma or GED

Tools

Food service software

Job description

Newport News, Virginia

Hiring Range $15.00 - $19.50/Hourly

Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

The Waitstaff responsibilities include providing residents and their guests service above and beyond their expectations, ensuring a memorable food and dining experience.

Knowledgeable of current menu options/ingredients and maintains a working knowledge of the dietary restrictions and preferences of the clients we serve.

Works closely with and supports the kitchen staff to ensure that all orders are prepared and served correctly and in a timely manner.

What you will do

• Follow standard service protocols as outlined in the Dining Service Training manual ensuring that residents and their guests are greeted and seated in a timely fashion and meals are delivered in a timely and gracious manner.
• Understand and is sensitive to the needs and preferences of our seniors and their guests, and professionally handle all requests or concerns regarding meal service as they arise.
• Demonstrate commitment to customer service by working closely with the kitchen team to ensure that all orders are prepared accurately.
• Demonstrate positive interaction and support to all team members to provide seamless, timely, and accurate meal service to the resident/guest and team.
• Complete daily duties, ensuring all opening and closing side work is accomplished to include restocking supplies as needed, completion of cold food prep (as applicable), and other duties as assigned.
• Assemble resident trays accurately according to menu/tray ticket information and ensure compliance to diet or allergy restrictions (where applicable).
• Exhibit knowledge of menu details and resident accounting procedures.
• Knowledgeable in use of Food Service software/hardware utilized in obtaining resident orders at the table or bedside (as applicable).
• Adhere to all quality controls as it pertains to Dining Services.
• Follow Policies and Procedures.
• Exhibit safe food handling to eliminate the risk of food borne illness to include glove use, hair restraints, labeling, dating, temperature monitoring and food rotation.
• Follow proper technique for serving and clearing tables.
• Perform table set-up and break down of dining rooms while adhering to proper sanitation/disinfecting procedures in accordance with all regulatory requirements.
• Assist in maintaining the self-respect, personal dignity, and physical safety of each resident we serve.
• Utilize time management appropriately to complete assigned duties.
• Is punctual and prepared to work in facility approved uniform for all scheduled shifts.

Qualifications

• Education: High School Diploma or GED, (Preferred)
• Experience: 1 year customer service in a hospitality environment (Preferred)
• Licenses and Certifications: Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 Days (Required)
• Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 Days (Required)

Our mission is to care for others as we would care for those we love.

We extend that sense of caring to every patient, resident and customer, as well as to each member of our team.

We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.

At Riverside Health, your trust and safety are our top priorities.