Food Service Worker- Server

Riverside Medical Group.; Newport News (VA); On-site; Part time

Benefits offered by this job

Great benefits

Opportunities for career growth

Job summary

A healthcare provider in Newport News is seeking a Food Service Worker - Server to ensure exceptional service in meal preparation and delivery. Responsibilities include meal assembly that meets dietary guidelines, direct patient interaction, and maintaining cleanliness in the work area. Candidates must have a high school diploma and at least one year of hospitality experience. Required certifications include Allergen Awareness and a Food Handlers Card. This part-time position offers opportunities to engage with new employees and improve patient experiences.

Qualifications

• 1 year of experience in the hospitality industry is required.
• Food service or environmental services experience preferred.
• Allergen Awareness Certification must be obtained within 180 days.

Responsibilities

• Provide excellent customer service to patients and guests.
• Assemble and deliver meals according to dietary restrictions.
• Keep work area clean and compliant with safety standards.

Skills

Customer service skills

Meal assembly

Problem-solving

Interpersonal skills

Education

High School Diploma or GED

Tools

Department Nutrition Software

Job description

Food Service Worker- Server page is loaded## Food Service Worker- Serverlocations: Riverside Regional Medical Center - Newport News, Virginiatime type: Part timeposted on: Posted Yesterdayjob requisition id: 2026-032113Newport News, Virginia**Overview** The Nutrition Service Ambassador works under the supervision of the Nutrition Service Supervisor/Manager and are at the forefront of customer service, providing patients and guests with service above and beyond expectations to ensure a memorable food and dining experience. Primary responsibilities include direct patient contact, assisting them with the meal ordering process with the use of Room Service software and tablet computers while modeling excellent customer service skills and the assembly and delivery of meals to the patient bedside. Establishes and maintains excellent interpersonal relationships with management, peers and other members of the hospital team. **What you will do*** Completes set-up and operation of the patient tray line, assembling patient meals that meet therapeutic nutritional guidelines and accurately follow patient specific tray ticket. Assists with the delivery of early/late trays, delivers food carts to patient units, return carts to kitchen, and the stocking and cleaning of the tray line work stations. Demonstrates the ability to keep work area neat, clean, and in compliance with regulatory standards.* Follows standard service protocols as outlined in the Guest Service Training manual. Supports the Department and Clinical teams in providing excellent patient service through achieving timely and accurate snack, nursing unit nourishment and tube feeding production and delivery, meeting the needs of the patient. Ensures all patient food service needs are met in compliance with their diet order/allergy restrictions . Demonstrate positive communication with all team members..* Demonstrates the ability to follow therapeutic menus to ensure patients receive consistent, safe, and quality nutritional care within their diet therapy guidelines and as ordered by the physician. Assist others to complete tasks when necessary regardless of assignments.* Demonstrated the ability to provide a safe, efficient and supportive environment for the patient. Uses two patient identifiers, and follows all infection control safety guidelines and procedures when delivering or collecting patient trays. Identifies and acts to resolve variances or suspected noncompliance to management.* Demonstrates the ability to take patient meal orders using Department Nutrition Software on tablet computers. Demonstrates the ability to re-connect to Wi-Fi on patient units.* Engage in the on-boarding initiative by seeking out opportunities to engage new employees so as to reduce turnover. Demonstrates positive interaction and support to all team members to provide seamless, timely, and accurate meal service to the patient/resident/guest.* Demonstrates accountability for ensuring availability of information necessary to ensure positive patient/customer outcomes.* Demonstrates the ability to complete problem-solving cycle from problem identification to problem resolution to maximize opportunity or minimize problems.**Qualifications** **Education*** High School Diploma or GED, (Required)**Experience*** 1 year Experience in the hospitality industry (Required)* 2 years Previous food service or environmental services experience (Preferred)**Licenses and Certifications*** Allergen Awareness Certification within 180 Days (Required)* Food Handlers Card or Servsafe Certification - within 30 Days (Required)To learn more about being a team member with Riverside Health System visit us at .If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.