Waitress / Waiter

GRO Restaurant Group, Inc.; Conway (AR); On-site; USD 20,664 - 34,440; Full time

Job summary

GRO Restaurant Group, Inc. is looking for friendly and energetic Servers in Conway, Arkansas. The role involves ensuring guest satisfaction following the Eight Steps of Service, maintaining a clean and welcoming environment, and performing operational duties. Candidates should display a positive attitude, be team-oriented, and adhere to safety practices. This is an opportunity to be part of an independent franchise, where all hiring decisions will be made by the franchise management. We are an equal opportunity employer.

Qualifications

• Energetic and friendly demeanor.
• Positive attitude and ongoing professionalism.
• Ability to promote teamwork.

Responsibilities

• Ensure guest satisfaction through the Eight Steps of Service.
• Maintain cleanliness and follow health department laws.
• Perform opening and closing procedures.

Job description

Our franchise organization is currently seeking energetic, friendly individuals to join our team! The main responsibility of the Server is “Making Pleasurable Dining Affordable.” Fulfilling Golden Corral’s mission statement requires a positive attitude and ongoing professionalism. Hospitality is the most important part of the Server’s responsibilities. The keys to success for a Server include a clean, neat appearance, positive attitude, and courtesy.

Hospitality

• Ensures guest satisfaction and promotes return visits by following the Eight Steps of Service.
• Practices positive public relations through ensuring our restaurant is welcoming and an inclusive environment for all guests.
• Aware of the guests’ needs and works to make the guests’ experience pleasurable.
• Shows enthusiasm and knowledge about new products and special promotions.
• Promotes teamwork by assisting other Servers to ensure outstanding guest service.

Operational Excellence

• Thoroughly understands product specifications and ensures guests’ receipts match the number of guests dining in their party.
• Performs opening and closing procedures and side work duties.
• Brings equipment and facility problems to the attention of the Manager.
• Familiar with the correct table bussing procedures.
• Follows safe work practices to ensure personal safety and the safety of other Co‑Workers and guests.

Cleanliness

• Performs duty roster and meets cleanliness, service, and quality standards.
• Follows local health department laws.

Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.

The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.