Waiter/Waitress

MLB Communications; Orlando (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee Discount

Flexible Schedule

Job summary

MLB Communications is looking for a Waiter/Waitress in Orlando, Florida. This role requires strong customer service skills and the ability to thrive in a fast-paced environment. Responsibilities include greeting guests, taking orders, and ensuring timely service.

Ideal candidates will have recent experience in the hospitality industry and the ability to communicate effectively with both guests and kitchen staff. A flexible schedule and a friendly demeanor are essential for fostering a welcoming dining experience.

Qualifications

• Recent experience in the Hospitality/Customer Service Industry.
• Ability to provide reliable transportation to and from work.
• Must be friendly and consistently display a teamwork attitude.

Responsibilities

• Greet and serve customers, ensuring a pleasant dining experience.
• Communicate effectively with kitchen staff to ensure order accuracy.
• Handle cash and follow proper cash-handling procedures.

Skills

Excellent customer service

Ability to multi-task

Communication skills

Teamwork

Job description

We are committed to the individualized customer experience while upholding our company culture of inspiring collaboration, productivity, and Fun” in and out of the work space.

We make sure that our clients brand creates trust and builds real relationships. We connect with people and are great listeners, making us experts in customer service, caring about each person we speak with.

Job Description

We have an Waiter/Waitress position with one of our top retail clients. Below is the job description and the requirement needed for the job. Our client will contact the successful candidate. Do well to apply if you feel this job is for you.

We are looking for a Waiter/Waitress who will have the patience, personality, and perseverance to thrive in this role. The responsibilities include greeting and serving customers, providing detailed information on menus, multi‑tasking various front‑of‑the‑house duties, and collecting the bill. If you can perform well in fast‑paced environments, we’d like to meet you. To be successful, you should be polite with customers and ensure they enjoy their meals.

You should also be a team player and be able to communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Keep in mind that duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, our Waiters/Waitresses must provide an excellent overall dining experience for our guests.

Salary range: $35,000 - $50,000 per year.

Responsibilities:

• Promptly and warmly greet guests in the dining room; efficiently take food and beverages, following established steps of service.
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests.
• Demonstrate a complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and note preferences. As needed, demonstrate knowledge of specialized diets and allergens.
• Communicate directly with back‑of‑the‑house staff to ensure that orders are delivered correctly, and special requests are accommodated.
• Exhibit exceptional communication skills and demonstrate the ability to get along well with others. Remain flexible and patient when communicating with guests and staff.
• Collect tickets and follow proper cash‑handling procedures.
• Promote a clean, safe, and neat environment for guests.
• Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly address complaints or issues; relay relevant information or complaints directly to the supervisor.
• Ensure that the dining room is properly set up before and after the service period; keep the area clean and neat while meeting established sanitation standards.
• Operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
• Work with staff of other departments to perform job duties during special events and functions.
• Perform other duties as assigned.

Qualifications

• Recent experience in the Hospitality/Customer Service Industry.
• Ability to accurately exchange currency with guests and handle tip‑outs.
• Ability to bus/pre‑bus with or without support staff.
• Ability to provide reliable transportation to and from work.
• Ability to work fast and multi‑task, keeping your "head on a swivel" in a high‑volume environment.
• Ability to provide excellent customer service for every table in the restaurant.
• Must be friendly, provide excellent customer service, and consistently display an attitude that fosters a teamwork environment.

Benefits

Employee Discount

Flexible Schedule

EEO Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, age, disability, or veteran status.