Waiter

LGH Hotel Management Ltd; Brentwood (MD); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Eye care

Legal & money advice

Counseling sessions

Cycle to work

Wellbeing resources

Recipe ideas

Active living tips

Wellbeing podcasts & tv

Breathing exercises

24/7 support line

Team rewards

Free meals on duty

Free parking

Job summary

LGH Hotel Management Ltd is seeking a friendly front-of-house team member to welcome guests, take orders, and provide high-quality service in our restaurant and bar. You will help prepare the venue for service and maintain presentation standards to ensure a memorable guest experience.

This role emphasizes engaging with guests, upselling menu items, and working in a lively hotel dining environment. A positive attitude and pride in hospitality will help you thrive on our busy floors.

Qualifications

• Warm, friendly manner and a passion for great hospitality.
• Excellent communication and a proactive team player.
• Comfort with upselling menu items to enhance guest experience.

Responsibilities

• Greet guests, take orders, and deliver flawless service.
• Assist in preparing venue for service and maintain presentation standards.
• Engage with guests to upsell food and drinks and ensure guest satisfaction.
• Collaborate with team to keep dining areas clean and welcoming.

Skills

Guest service

Hospitality mindset

Communication

Positive attitude

Job description

Check out the hotel on our virtual tour!

The Opportunity

Do you enjoy creating welcoming spaces and helping people feel genuinely looked after? Join our food and beverage team and play a key part in delivering memorable guest experiences every day.

In this role, you’ll provide friendly, high‑quality service in our restaurant and bar, engaging with guests, taking orders, and recommending food and drinks to enhance their visit. You’ll also help prepare the venue for service, ensuring standards of presentation are always met.

As a visible face of the hotel, your positivity, confidence, and attention to detail will help create an atmosphere where guests feel relaxed, valued, and keen to return.

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is ideal for someone who enjoys working with people and takes pride in great hospitality.

You’ll be a great fit if you:

• Have a warm, friendly manner and enjoy engaging with guests
• Take pride in delivering high standards of service and presentation
• Feel confident recommending food and drinks to enhance the guest experience
• Enjoy working in a lively, fast‑paced team environment
• Bring a positive attitude and enjoy helping create a welcoming atmosphere

Whether you’re building your hospitality experience or already love being front of house, this role offers the chance to bring your personality to work and make every guest interaction count

Hotel

With 149 luxurious bedrooms, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all-day dining, and the exquisite Italian cuisine at ‘Marcos.’ The hotel also provides 24-hour room service and a well-equipped fitness club for guests to maintain their fitness routine.

Marco’s Italian also features a stylish and inviting atmosphere, perfect for both casual dining and special occasions. The restaurant’s ambiance, combined with its exceptional food and service, ensures a memorable dining experience for all guests

We take pride in offering a memorable experience for our guests. Our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.