Wait Staff

Elegance Senior Living; Mentor (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Elegance Senior Living in Mentor, Ohio, is looking for a dedicated dining room team member to support a positive customer service culture. The role involves taking food and beverage orders, maintaining cleanliness, and ensuring customer satisfaction during meal service.

The ideal candidate will foster teamwork, assist co-workers, and comply with safety standards while enhancing the dining experience for residents and guests.

Responsibilities

• Supports the development of a positive customer service culture in the dining room.
• Takes beverage and food orders, delivers food, and cleans tables.
• Maintains a clean dining room, sanitizes dishware as required.

Job description

Responsibilities

• Supports the development of a positive customer service culture in the dining room under the direction of the Dining Room Manger or Director of Culinary Services. Offers evaluation on the quality of service and develops systems to maximize the efficiency of meal delivery while maintaining a pleasant dining experience.
• Takes beverage and food orders, delivers food, clears, cleans, sanitizes, and resets tables. Makes every expected effort to maintain customer satisfaction. Resolves dining challenges with a customer before the conclusion of the meal service.
• Maintains a clean dining room. This includes all equipment, walls, table tops and bases, and chairs. Linens are changed as needed. Table top condiments and salt and pepper shakers are kept clean. Washes and sanitizes dishware as required.
• Ensures they and any employees working with them work in a safe manner and that unsafe actions are managed. Compliant with Safety Committee Standards.
• Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
• Perform other duties as assigned or needed.