A senior living community in Tallahassee, Florida, is seeking a dedicated team member to foster a positive dining experience for residents. This role includes taking food orders, ensuring cleanliness, and maintaining a safe dining environment. Candidates should demonstrate strong teamwork and customer service abilities. Commitment to quality service and a sanitized dining area is essential for success in this position.
Responsibilities
Support the development of a positive customer service culture.
Take beverage and food orders while ensuring customer satisfaction.
Maintain cleanliness in the dining room and sanitization of dishware.
Ensure safe working practices and manage unsafe actions.
Foster teamwork and assist co-workers beyond assigned job responsibilities.
Job description
Essential Functions
Supports the development of a positive customer service culture in the dining room under the direction of the Dining Room Manager or Director of Culinary Services. Offers evaluation on the quality of service and develops systems to maximize the efficiency of meal delivery while maintaining a pleasant dining experience.
Takes beverage and food orders, delivers food, clears, cleans, sanitizes, and resets tables. Makes every expected effort to maintain customer satisfaction. Resolves dining challenges with a customer before the conclusion of the meal service.
Maintains a clean dining room. This includes all equipment, walls, table tops and bases, and chairs. Linens are changed as needed. Table top condiments and salt and pepper shakers are kept clean. Washes and sanitizes dishware as required.
Ensures they and any employees working with them work in a safe manner and that unsafe actions are managed. Compliant with Safety Committee Standards.
Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.