Wait Staff

Elegance; Mentor (OH); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Elegance in Mentor, Ohio is seeking a dining room team member to support a positive customer service culture, take beverage and food orders, deliver meals, clear tables, and maintain a clean, pleasant dining room for residents and visitors.

You will sanitize dishware, reset tables, assist with table condiments and salt/pepper shakers, and help ensure safety, working with the Dining Room Manager or Director of Culinary Services.

Responsibilities

• Supports development of a positive customer service culture in dining room.
• Takes beverage and food orders, delivers food, clears, cleans, sanitizes, and resets tables.
• Maintains a clean dining room and sanitizes dishware as required.
• Ensures safe work practices and compliance with Safety Committee Standards.
• Fosters teamwork, shows initiative, and assists coworkers, residents, and visitors.
• Performs other duties as assigned or needed.

Job description

• 1. Supports the development of a positive customer service culture in the dining room under the direction of the Dining Room Manger or Director of Culinary Services. Offers evaluation on the quality of service and develops systems to maximize the efficiency of meal delivery while maintaining a pleasant dining experience.
• 2. Takes beverage and food orders, delivers food, clears, cleans, sanitizes, and resets tables. Makes every expected effort to maintain customer satisfaction. Resolves dining challenges with a customer before the conclusion of the meal service.
• 3. Maintains a clean dining room. This includes all equipment, walls, table tops and bases, and chairs. Linens are changed as needed. Table top condiments and salt and pepper shakers are kept clean. Washes and sanitizes dishware as required.
• 4. Ensures they and any employees working with them work in a safe manner and that unsafe actions are managed. Compliant with Safety Committee Standards.
• 5. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
• 6. Perform other duties as assigned or needed.

Equal Opportunity Employer
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